Salesforce Enterprise Architect

Salary: £45,000 - 85,000 per year

Requirements:

• We have 14+ years of CRM experience, including a minimum of 3 years in the public sector or Energy & Utilities Services domain.
• We have worked on PSS cloud, and GDS understanding is highly desirable.
• CRM/Salesforce solution experience is a plus.
• We can design and optimize business processes and integrate them across disparate systems.
• We are detail-oriented and able to quickly learn new concepts, business models, and technologies.
• We have strong verbal, written, presentation, and interpersonal skills.
• We can collaborate effectively as part of a team to solve business and technical problems.

Responsibilities:

• We act as a trusted digital transformation advisor for our customers.
• We provide thought leadership in the Public Sector and Energy & Utilities industries.
• We deliver and support business process innovation workshops.
• We lead business process redesign, roadmap planning, and identification of touchpoints in multi-cloud implementations.
• We assess customer business requirements, co-create the future vision for success, and map them to Salesforce solutions.
• We contribute to customer target architecture, phasing, roadmap, and transition architecture.
• We provide domain expertise and guidance to define solutions on the Salesforce 360 platform.
• We work with clients to build CRM strategy and roadmap, supporting quick wins and longer-term strategic goals using the Salesforce platform and supporting technology.
• We handle complex business requirements, design the solution, and help configure it.
• We collaborate with Technical Architects, project teams, and implementation partners to determine solution details and architecture value.
• We review design and infrastructure blueprints and proactively identify and communicate potential issues or risks.

Technologies:

• Architect
• Cloud
• CRM
• Support
• Salesforce

More:

We are hiring a Salesforce Enterprise Architect for a contract role based in London, UK, with 2 to 3 days onsite. This role sits within our Public Sector and Energy & Utilities work, where we focus on digital transformation, CRM strategy, and multi-cloud architecture. We partner with customers and implementation teams to design future-state solutions, guide roadmap planning, and support business process innovation.

last updated 33 week of 2026