Cyber & Network Support Technician

Salary: £26,100 - 26,100 per year

Requirements:

• Strong problem-solving and diagnostic skills.
• Clear communication skills.

Responsibilities:

• Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faults.
• Support cyber-security monitoring tasks, identifying potential vulnerabilities and escalating risks.
• Assist in routine network troubleshooting, configuration, and securing of devices and systems.
• Support the implementation of cyber-security best practices to protect systems and data from unauthorised access.
• Carry out basic cybersecurity testing and document findings.
• Log and document all support activities in line with internal processes.
• Collaborate with senior technicians to escalate complex issues when required.
• Provide excellent customer service to internal and external users.

Technologies:

• Hardware
• Support
• Network
• Security

More:

We are an IT support company looking for a motivated individual to join our team in the West Midlands. This entry-level Cyber & Network Support Technician role plays a key part in supporting our clients with first-line technical issues, basic cyber-security tasks, and routine network troubleshooting. It is ideal for candidates who want to build a long-term career in IT infrastructure and security.

last updated 32 week of 2026