Technical Operations Lead

Salary: £127,185 - 127,185 per year

Requirements:

• Experience coordinating technical, operational, infrastructure or service delivery activities.
• Strong stakeholder management skills with the ability to work effectively across multiple teams.
• Experience managing competing priorities, risks, dependencies and delivery timelines.
• Excellent organisational and planning skills with strong attention to detail.
• Strong written and verbal communication skills.
• Experience facilitating meetings, workshops or technical coordination sessions.
• Ability to interpret technical information and translate it into clear operational actions.
• Experience maintaining technical documentation and tracking actions through to completion.
• Experience working within a software, SaaS or technology-driven environment is desirable.
• Knowledge of IT operations, platform services, infrastructure or cyber security practices is desirable.
• Experience coordinating change, release or deployment activities is desirable.
• Understanding of operational readiness and service transition processes is desirable.
• Experience working with cross-functional technical delivery teams is desirable.
• Familiarity with governance, risk and compliance processes is desirable.

Responsibilities:

• Coordinate and manage operational technical work queues, ensuring priorities are aligned across Support, MIS, D&EI and Cyber Security teams.
• Maintain visibility of deployments, upgrades and releases, ensuring implementation activities are planned and coordinated effectively.
• Act as the primary operational contact for Product Lifecycle Managers and Stream Leads, providing operational input into new initiatives and technical changes.
• Identify and escalate delivery risks, resource constraints, operational impacts and dependencies that may affect delivery timelines.
• Chair technical coordination meetings and stand-ups, driving actions through to completion and ensuring accountability across teams.
• Coordinate platform, security, patching and remediation activities across multiple products and services.
• Maintain and improve technical documentation, operational processes and knowledge management practices.
• Support Project Delivery teams by coordinating operational readiness, technical handovers and infrastructure dependencies.

Technologies:

• Support
• Security
• AWS
• Cloud
• DevOps

More:

We are Peregrine, and we build workforces that deliver tech and change programmes at leading UK organisations. We combine data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives to bridge capability gaps across public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. This is a permanent role in Christchurch on a hybrid basis, and as part of our Specialist Talent team you will work on-site or remotely with our clients on complex, high-impact projects in Data, Digital and Business Transformation. You will have the variety and challenge of consultancy work with the stability and support of a permanent role, plus access to benefits, learning opportunities and our inclusive, collaborative culture.

last updated 30 week of 2026