Salesforce Solutions Architect

Salary: £53,000 - 93,000 per year

Requirements:

• Significant experience leading Salesforce architecture and solution design within complex, multinational environments
• Deep knowledge of Salesforce core clouds including Sales, Service and Experience, with broader awareness of Marketing, Data or Health Clouds
• Proven ability to translate business requirements into scalable, sustainable solutions that align with long term strategy
• Strong experience working in agile delivery models, guiding development teams and ensuring high quality outcomes
• Ability to operate as a global lead, driving alignment across cross functional and cross regional teams
• Excellent stakeholder management skills, with the confidence to challenge, influence and communicate complex ideas clearly
• Strong understanding of data modelling, governance and end to end solution architecture principles

Responsibilities:

• We sit at the centre of our CRM ecosystem, connecting business needs with technical delivery
• We partner closely with commercial stakeholders to understand their challenges and ambitions, translating these into clear, prioritised requirements and an actionable delivery roadmap
• We design scalable and sustainable Salesforce solutions across customer data, account planning, pipeline management, marketing automation and customer service
• We bring ideas to life through prototyping and proofs of concept, helping stakeholders visualise the future and build confidence in the direction
• We act as a trusted advisor, guiding business leaders through technical decisions and trade-offs while ensuring consistency and alignment across regions and functions
• We contribute to governance, data modelling and service acceptance to help ensure solutions are robust, integrated and future ready across our global Salesforce platform

Technologies:

• Architect
• CRM
• Marketing
• Salesforce
• Support

More:

At Smith+Nephew, we design and manufacture technology that takes the limits off living. We are offering an opportunity to shape the future of CRM at a global scale as a Salesforce Solutions Architect in a highly collaborative, international environment. This full-time role is based in the UK - Watford or POL - Wroclaw, with a hybrid working model for most professional roles. We offer generous annual bonus and pension schemes, Save As You Earn share options, flexible vacation and time off, paid holidays and paid volunteering hours, private health and dental plans, healthcare cash plans, income protection, life assurance, hands-on team-customised training and mentorship, plus discounts on gyms, fitness clubs and other employee benefits. We are committed to inclusion and belonging, and we believe in creating the greatest good for society through our people and the patients we serve.

last updated 36 week of 2026