Salesforce Data Operations Manager

Salary: £40,000 - 50,000 per year

Requirements:

• We are looking for someone with strong experience working with Salesforce or a similar CRM in a B2B environment.
• We need a deep understanding of data quality, governance and structure.
• We want someone who is confident writing complex SOQL queries.
• We require experience working with APIs and integrations, including OAuth 2.0, REST and webhooks.
• We need someone comfortable reading technical documentation or code, including Java-based SDKs.
• We are looking for excellent Excel skills.
• We want practical experience with data quality tools such as Plauti or equivalent.
• We need a solid grasp of lead routing, assignment rules and source attribution.
• We are looking for a sharp eye for detail and a methodical approach to documentation.
• We value a mindset that treats data as a product.
• Exposure to marketing automation platforms like Pardot or HubSpot is desirable.
• Familiarity with scripting languages or database environments is desirable.
• Experience supporting a business through periods of growth and change is desirable.

Responsibilities:

• We will own the integrity, structure and flow of data within our Salesforce platform.
• We will ensure leads, opportunities and accounts are accurate, accessible and actionable.
• We will manage data quality, reporting via SOQL and integrations across Salesforce, Pardot and internal tools.
• We will work closely with Sales and senior stakeholders.
• We will take ownership of Salesforce data quality, governance and performance.
• We will manage large, complex datasets across leads, contacts, accounts and opportunities.
• We will handle deduplication, lead routing, field standards, validation rules and data quality dashboards.
• We will support executive-level reporting and turn data into clear, actionable recommendations using Salesforce and Excel.
• We will troubleshoot sync issues and maintain integrations across multiple platforms.
• We will collaborate with technical teams when needed.
• We will triage issues and maintain operational health.
• We will work closely with Sales, Marketing and leadership to ensure data is accurate, aligned and trusted across the business.
• We will build strong relationships across the organisation and help teams make better use of data.
• We will submit a CV and covering letter outlining how we fulfil the person specification for this post.

Technologies:

• CRM
• Excel
• Flow
• HubSpot
• Support
• Java
• Marketing
• OAuth
• Pardot
• REST
• Salesforce
• Security

More:

We are WorkNest, supporting over 50,000 organisations worldwide with smart technology and expert advice across people, health and safety, compliance, cyber and data security. Our 1,400+ colleagues are driving ambitious growth plans as part of Axiom GRC, following significant expansion over the past two years. We are recruiting a Salesforce Data Operations Manager to join our Performance Marketing team in a hybrid role based in Chester. We offer a salary of £40,000 to £50,000 per annum, great benefits, a supportive and inclusive work culture, and a strong focus on work/life balance. We value Integrity, Excellence, Teamwork and Inclusion, and we are committed to creating a fair and respectful culture for applicants and colleagues.

last updated 35 week of 2026