Modern Workplace Engineer

Salary: £52,000 - 71,000 per year

Requirements:

• Deep hands-on experience administering Amazon Connect, including configuration, support, optimization of contact flows, routing, queues, permissions, and integrations.
• Proven Atlassian administration experience across Jira and Confluence, including workflows, schemes, permissions, automation, governance, and platform configuration in a complex organizational environment.
• Demonstrable Google Workspace administration experience, including identity, access, collaboration services, security controls, user lifecycle management, and platform governance.
• Strong hands-on experience managing Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Practical experience with Microsoft Intune and JAMF for device and application management.
• Good understanding of identity and access management with Entra ID, Conditional Access, and MFA.
• Experience implementing collaboration governance, lifecycle management, and Teams/SharePoint structure.
• Experience implementing or managing DEX tooling to measure and enhance user experience and endpoint performance.
• Scripting and automation skills in PowerShell or Power Automate.
• Familiarity with Windows Autopilot and hybrid join scenarios.
• Excellent communication and interpersonal skills.
• Ability to adapt to a rapidly changing environment and manage multiple priorities.
• Strong understanding of IT security practices and experience working alongside security teams to ensure infrastructure is resilient and compliant.
• Experience working in small, agile technology teams and contributing across a broad range of tools and platforms, including areas outside your core remit.

Responsibilities:

• Manage and optimize our Google Workspace environment, including user management, access controls, security, collaboration services, and platform governance.
• Take ownership of Amazon Connect to continuously improve the platform and optimize contact flows, routing, queues, and permissions.
• Act as a technical SME, working with stakeholders to enhance the user and customer experience.
• Shape and evolve Jira and Confluence across the organization through workflows, permissions, schemes, automation, integrations, and governance.
• Manage and evolve our Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, Viva, and related services, ensuring availability, security, and adoption.
• Design, configure, and maintain device lifecycle management through Microsoft Intune and JAMF, driving a secure, zero-touch approach to provisioning and compliance.
• Own and optimize our digital user experience using DEX tooling to monitor, analyze, and continuously improve the end-user digital experience across all endpoints.
• Use insights to identify performance bottlenecks, enhance device health, and proactively resolve issues before they impact users.
• Implement automation using PowerShell, Power Automate, and other M365 admin tools to simplify provisioning, onboarding, and access management.
• Partner with our Security team to embed identity protection, conditional access, DLP, and compliance policies into all workplace tools.
• Maintain accurate technical documentation and contribute to the teams knowledge base.

Technologies:

• Atlassian
• Confluence
• Support
• JIRA
• Microsoft 365
• Microsoft Intune
• PowerShell
• Security
• SharePoint
• Windows
• Office 365
• AI

More:

We are Rightmove, home to the UKs largest choice of properties and the go-to destination for millions of people planning their next move, reading the latest industry news, or browsing whats on the market. Our vision is to give everyone the belief that they can make their move, and we aim to make moving simpler by giving people the best place to turn to and return to for tools, expertise, trust, and belief. This role is based in London with a hybrid working pattern of a minimum of 2 days in the office, with occasional travel to Milton Keynes. You will join a small, multi-skilled IT team in a hands-on, high-impact role focused on digital workplace transformation. We offer a supportive and inclusive culture built around our values, ongoing training opportunities, charity fundraising support, and a wide range of benefits including private medical insurance, pension and life insurance, 27 days holiday plus volunteering days, paid family leave, travel and bike schemes, and employee discounts.

last updated 36 week of 2026