Infrastructure Engineer

Salary: £30,000 - 40,000 per year

Requirements:

• Good experience in infrastructure support, ideally within a managed services environment
• Experience using monitoring tools and ITSM platforms
• Good Windows Server administration and troubleshooting skills
• Exposure to VMware vSphere and Microsoft Azure environments
• Understanding of backup technologies and operational support processes
• Strong communication, problem-solving, and customer service skills
• Knowledge of ITIL-based service management practices

Responsibilities:

• Monitor and manage infrastructure alerts across cloud and on-premise environments
• Investigate, troubleshoot, and resolve infrastructure incidents
• Manage ticket lifecycles through ITSM processes and SLA targets
• Perform daily backup validation and support remediation activities
• Support monthly patching activities across Windows, Linux, Azure, and VMware estates
• Assist with Azure and VMware virtual machine administration and troubleshooting
• Contribute to operational documentation, runbooks, and knowledge sharing
• Participate in a shared on-call rota providing first-response support for critical incidents

Technologies:

• Azure
• Cloud
• Support
• ITIL
• ITSM
• Linux
• VMware
• Windows
• DevOps
• Incident Management

More:

We are a leading technology services organisation based in Manchester, working in a flexible hybrid setup with a competitive salary and on-call allowance. We offer a genuine career progression opportunity into senior infrastructure and cloud engineering roles, with exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies. You will join a collaborative managed services team supporting complex customer environments and gain hands-on experience across cloud and on-premise infrastructure platforms, alongside ongoing learning and development opportunities with access to modern technologies.

last updated 38 week of 2026