Head of Business Change

Salary: £110,500 - 110,500 per year

Requirements:

• Extensive experience leading business analysis and business change in complex transformation settings
• Deep understanding of benefits realisation, user-centred design, service design and organisational change
• Strong knowledge of service management disciplines, including service transition, service improvement and service integration
• Experience shaping SIAM or multi-supplier governance environments
• Strong strategic thinking with practical delivery credibility
• Ability to influence senior stakeholders and lead multidisciplinary teams

Responsibilities:

• Set the approach for business analysis and business change across major transformation activity
• Lead executive workshops, stakeholder engagement and decision support
• Define benefits, outcomes, risks, assumptions and measures of success
• Oversee user-centred design, service design and organisational impact analysis
• Shape SIAM-related roles, responsibilities and governance arrangements where relevant
• Assure service transition, change readiness and operating model adoption across programmes
• Lead capability development, quality standards and mentoring across the BA/BC community
• Support customers with prioritisation, sequencing and strategic decision-making

Technologies:

• Support
• Embedded

More:

We provide leadership for business analysis and change across programmes, portfolios and major service transformations, shaping how value is defined, how change is designed and how benefits are sustained in operation. We work across think, plan, do and run to connect strategic intent with service performance and continual improvement. We are proud of our diverse and inclusive community and welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by a spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process, we will support you.

last updated 32 week of 2026