D365 Platform Specialist

Salary: £61,000 - 101,000 per year

Requirements:

• At least 5 years experience supporting enterprise business applications or ERP platforms.
• Strong working knowledge of Microsoft Dynamics 365 F&SCM.
• Experience across the full ERP lifecycle, including implementation, configuration and transition to service.
• Solid understanding of business processes across Finance, Procurement, Inventory, Warehousing and Supply Chain.
• Experience managing enterprise licensing and user access controls.
• A track record of coordinating change management, release management and regression testing.
• Strong analytical, problem-solving and stakeholder management skills, with the ability to translate between business and technical language.
• Experience supporting business-critical platforms within a structured governance environment.
• Desirable: knowledge of Microsoft Power Platform, Azure integration technologies and reporting tools.
• Desirable: familiarity with healthcare, pharmaceutical or other regulated industries, and compliance frameworks such as GDPR, Cyber Essentials Plus, GxP and ALCOA+ principles.

Responsibilities:

• Take full administrative ownership of our D365 F&SCM platform, managing environments, configuration, security roles and user access, and acting as an escalation point for the ServiceDesk team.
• Work closely with our Project Delivery Team and Microsoft Solution Partner through workshops, configuration reviews and deployment planning to ensure a smooth handover from project into BAU support.
• Manage licence allocation and optimisation in line with the employee lifecycle, run regular licence reviews, and support budgeting and forecasting for platform costs.
• Coordinate change activities in line with ITIL principles, participate in CAB, and lead regression testing, UAT coordination and release readiness reviews.
• Partner with Finance, Procurement, Supply Chain and Operational teams to improve processes, promoting standard D365 functionality over unnecessary customisation.
• Maintain role-based access controls and audit compliance, supporting GDPR, Cyber Essentials Plus and data integrity standards (ALCOA+) in a regulated environment.
• Support data migration, cleansing and validation, and identify opportunities to improve data quality and governance.
• Act as the key liaison between business stakeholders, internal IT and the Microsoft Solution Partner.
• Own platform documentation and deliver knowledge transfer to the wider business.
• Start by getting hands-on through the design, build, configuration and delivery phases of the programme, right up to go-live.
• Carry the platform through hyper-care and into business-as-usual, taking day-to-day responsibility for operations, release planning, regression testing and ongoing support.

Technologies:

• Azure
• ERP
• Support
• ITIL
• Microsoft Power Platform
• Security
• Office 365
• Cloud
• DevOps
• LESS

More:

Icon Cancer Centre and Pharmaxo Group are leading healthcare providers delivering specialist services across the United Kingdom. Together, we bring a highly experienced team providing comprehensive cancer care, including medical oncology, radiation oncology, haematology, chemotherapy, research, pharmacy, theranostics and PET-CT through Icon Cancer Centre UK, alongside sterile compounding and nursing home healthcare services through Pharmaxo. We are offering an ambitious D365 Programme opportunity for an experienced ERP professional to own our Microsoft Dynamics 365 Finance & Supply Chain Management environment end to end, from implementation through to steady-state operation, within a healthcare organisation where the work genuinely matters. On offer is a salary up to 105,000 DOE, enhanced annual leave, enhanced pension contribution rates, access to employee discounts, recognition and wellbeing support, access to our Wellbeing Centre, private medical insurance following probation, and life assurance.

last updated 34 week of 2026