D365 F&O Subject Matter Expert - Admin, Support & Configuration

Salary: £80,000 - 100,000 per year

Requirements:

• Strong hands-on experience supporting and administering Microsoft Dynamics 365 Finance & Operations.
• Experience working as a D365 F&O SME, Functional Consultant, Application Support Consultant, or D365 Administrator.
• Strong experience configuring D365 F&O functionality.
• Proven experience providing functional application support and resolving user issues.
• Experience managing users, roles, permissions, and security within D365 F&O.
• Good understanding of Finance, Procurement, Supply Chain, and/or Operations modules.
• Experience supporting upgrades, releases, testing, and system enhancements.
• Ability to investigate issues and work effectively with technical teams and third-party partners.
• Strong stakeholder management and communication skills.
• Comfortable working as the internal go-to person for D365 F&O.
• Experience within Financial Services or another highly regulated environment.
• Exposure to OneStream, Hyperion, or other financial consolidation/EPM platforms.
• Experience with Power BI and financial reporting solutions.
• Knowledge of integrations, APIs, and data flows between D365 F&O and other platforms.
• Microsoft Dynamics certifications.
• Finance or accounting knowledge or qualifications such as ACA, ACCA, or CIMA.

Responsibilities:

• Act as the internal Subject Matter Expert for Microsoft Dynamics 365 Finance & Operations.
• Provide day-to-day functional support to Finance, Operations, and wider business users.
• Administer and maintain the D365 F&O platform, including system configuration and user setup.
• Configure D365 F&O functionality in response to changing business requirements.
• Troubleshoot functional issues and manage incidents through to resolution.
• Manage user access, roles, permissions, and security configuration.
• Support system updates, releases, patches, and platform maintenance.
• Work closely with Microsoft partners and third-party suppliers to resolve technical and functional issues.
• Support testing and UAT for system changes, fixes, and enhancements.
• Maintain system documentation, configuration records, and user guidance.
• Identify opportunities to improve system usability, processes, and platform performance.
• Provide guidance and support to users to improve adoption and effective use of D365 F&O.

Technologies:

• Support
• Power BI
• Security
• Office 365

More:

We are a leading financial services organisation seeking an experienced Microsoft Dynamics 365 Finance & Operations Subject Matter Expert to own the day-to-day support, administration, and configuration of our D365 F&O platform. This is a hands-on internal SME role supporting users across Finance and Operations and working with our internal technology teams and third-party partners to keep the platform stable, effective, and aligned with business needs. The role is based in the City of London and is onsite, with a salary of £70,000 to £100,000 depending on experience, plus benefits including private healthcare, pension, and a full corporate benefits package.

last updated 37 week of 2026