Business Solutions Analyst

Salary: £45,000 - 85,000 per year

Requirements:

• Demonstrable working knowledge of Microsoft Power Platform, including Power Apps, Power Automate, Power BI/Power Query, and SharePoint/M365, sufficient to understand technical feasibility, review delivered solutions, and challenge specifications.
• Expert knowledge of JavaScript and how it is used in application creation.
• Strong business analysis capability, including requirements gathering, user story writing, process mapping, and acceptance criteria definition.
• Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical stakeholders and manage expectations effectively.
• Experience managing a product backlog or delivery pipeline, with the ability to prioritise competing demands across multiple workstreams.
• Strong analytical and problem-solving skills, with the ability to break down complex business processes into structured, actionable components.
• Proven stakeholder management skills and the ability to build effective relationships across business lines and with offshore delivery teams.
• Attention to detail and a quality assurance mindset, with thoroughness in testing, documentation, and sign-off.
• Ability to manage our own workload, prioritise effectively, and work with minimal supervision.
• Desirable: experience working with property management, financial, or ERP systems such as Yardi or Dynamics.
• Desirable: knowledge of Dataverse, including table design, relationships, and security roles.
• Desirable: SQL skills sufficient to understand data structures and validate data outputs.
• Desirable: awareness of API integration and how Power Platform connects to external systems via custom connectors.
• Desirable: experience working with offshore or nearshore delivery teams.
• Desirable: experience with agile software development and delivery methodologies.
• Desirable: qualification or certification in Power Platform/O365, such as PL-900, PL-100, PL-300, or PL-600.

Responsibilities:

• Act as the bridge between operational business teams and a technical delivery capability, translating business problems into structured, deliverable solutions that improve efficiency and reduce manual effort across the organisation.
• Work directly with operational stakeholders to capture, validate, and document business requirements, and convert these into clear user stories and functional specifications that can be acted on by our delivery team.
• Support the design of Power Platform solutions with stakeholders and the delivery team to define the right approach before build begins, balancing business need with technical feasibility.
• Develop model-driven apps and canvas Power Pages to deliver intuitive, user-facing applications that meet the needs of operational teams.
• Create and maintain Power Automate flows to automate business processes, reduce manual effort, and improve consistency across the organisation.
• Configure Dataverse tables, forms, and business rules to underpin robust, scalable solutions.
• Troubleshoot and enhance existing solutions, maintaining the ongoing health of a live estate of operational automation products and ensuring continuity of service to business users.
• Act as the UK-side interface for specification, testing, and sign-off activity, overseeing quality of delivered solutions.
• Identify opportunities for process automation and improvement across operational teams, develop the business case for new builds, and manage prioritisation against competing demands.
• Stay current with developments in low-code platforms, make recommendations for improvements, and act as an advocate for the capability, helping business users understand what is possible.

Technologies:

• API
• ERP
• Support
• JavaScript
• Microsoft Power Platform
• Power BI
• Power Query
• SQL
• Security
• SharePoint
• Office 365
• AI

More:

We are JLL, a global professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying, and investing in real estate. For this Business Solutions Analyst role, we are offering an on-site position in Norfolk, GBR. We invest in our people through learning, support, competitive benefits, and our Total Rewards programme, and we encourage applicants to apply even if they do not meet every requirement. We are also committed to equal opportunity, reasonable accommodations, and protecting candidate privacy throughout our recruitment process.

last updated 31 week of 2026