Application Support Analyst

Salary: £30,000 - 40,000 per year

Requirements:

• Hands-on experience supporting and developing Visualfiles.
• Experience within professional services.
• Experience with Power BI and Excel for reporting and analysis.
• Confidence diagnosing and resolving system or integration issues.
• Excellent communication skills, with the ability to explain technical concepts clearly to non-technical users.
• Experience providing IT support in person, over the phone, and via email.
• Strong organisation skills, self-motivation, and the ability to manage multiple priorities.

Responsibilities:

• Support our Visualfiles system, including developing, maintaining, and optimising workflows and automation.
• Create and manage reports and dashboards using Power BI, SQL, and Excel.
• Provide day-to-day IT support across hardware, software, and applications.
• Manage integrations with third-party tools and platforms.
• Work closely with colleagues to identify process improvement opportunities and implement solutions.

Technologies:

• Excel
• Hardware
• Support
• Power BI
• SQL

More:

We are hiring an Application Support Analyst in Taunton on a hybrid basis, offering a salary of £30k-£40k plus benefits. You will join a growing IT team in a well-established professional services environment, working across our Visualfiles practice management system in a varied, hands-on role that blends business systems development with day-to-day IT support. Our benefits include 25 days holiday plus bank holidays rising over time, an enhanced pension, bonus scheme, cycle to work scheme, eye tests and flu jabs, death in service cover, sickness benefit allowance, a discount scheme, and a Bupa health scheme. We are Hunter Selection Limited, a recruitment consultancy with UK-wide offices specialising in permanent and contract roles across Engineering & Manufacturing, IT & Digital, Science & Technology, and Service & Sales.

last updated 31 week of 2026