IT Support Engineer

Salary: £58,000 - 98,000 per year

Requirements:

• We are looking for an IT Support Analyst with at least 5 years of hands-on 1st and 2nd level IT Support and Infrastructure experience in a banking environment.
• We require strong Microsoft Windows experience across all versions, with the ability to troubleshoot and resolve issues effectively through research and knowledge bases.
• We require advanced Active Directory experience, including security groups, administration and deployment, LDAP, and ADSI.
• We require experience administering, maintaining, and supporting Citrix XenApps server farms.
• We require experience with Windows Server 2012/2016 design, deployment, maintenance, and support.
• We require experience with VMware virtualisation environments.
• We require experience with backups using various applications.
• We require networking experience covering design, troubleshooting, and installation, including VLANs, routing, switching, TCP/IP, and OSI.
• We require experience with router maintenance, wireless configuration, installation, and setup.
• We require competent PowerShell skills, including backup, Azure, and EMC-related tasks.
• We require experience with VPN administration and deployment.
• We require DNS administration experience for both internal and external DNS.
• Experience supporting Market Data and Bloomberg would be a strong advantage.

Responsibilities:

• We will expect you to provide 1st and 2nd line support within our IT Support and Infrastructure environment.
• We will expect you to troubleshoot and resolve Windows-related issues using research and knowledge bases.
• We will expect you to administer and support Active Directory, Citrix XenApps, Windows Server, VMware, backups, networking, routers, PowerShell, VPNs, and DNS.
• We will expect you to support our banking environment as part of our IT operations.
• We will expect you to work in a hybrid arrangement and be in the office at least 3 days per week.
• We will expect you to join us initially on a 12-month full-time fixed-term contract.

Technologies:

• Active Directory
• Azure
• Citrix
• Support
• LDAP
• PowerShell
• Security
• TCP/IP
• VPN
• VMware
• Windows
• Cloud
• Nexus

More:

We are an established bank based in Central London offering a hybrid working arrangement with some remote working possible. This is an IT Support Engineer role with a salary of circa 40,000 to 50,000 on a full-time 12-month fixed-term contract initially.

last updated 36 week of 2026