Specialist Solution Engineer

Salary: £43,500 - 71,500 per year

Requirements:

• We have 5+ years of experience in customer-facing technical selling roles such as Solution Engineer, Technical/Solution Architect, or Forward Deployed Engineer, or in technical project delivery roles.
• We have experience in process intelligence, including process analytics, process mining, task mining, process simulation, and data-driven business process management concepts.
• We have strong data engineering skills and builder credibility, including experience with SQL, Python, data pipelines, and API integrations.
• We are familiar with LLMs, prompt engineering, and agentic orchestration frameworks.
• We understand how pre-sales fits into a complex enterprise deal cycle and are motivated by solving technical challenges that drive commercial success.
• We have proven relationship-building skills and can communicate technical concepts clearly to stakeholders from C-suite executives to IT infrastructure and database teams.
• We have a bachelors degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
• We bring a strong blend of technical depth, strategic business acumen, and low-ego collaboration.
• We take an agile, hands-on approach to problem-solving and favor progress over perfection.
• We are intellectually open and comfortable navigating ambiguity.

Responsibilities:

• We partner with Account Executives to run comprehensive technical discovery sessions and uncover business problems, technical blockers, and architecture constraints.
• We build proof of concepts and minimum viable prototypes to validate technical feasibility for agentic automations, replatforming initiatives, and cost-saving opportunities.
• We guide customers on data connectivity, process data models, ETL and processing pipelines, and integrations with enterprise systems such as Salesforce Data Cloud, Snowflake, and legacy ERPs.
• We translate prototypes into value-based technical messaging and business cases that show financial impact to executive stakeholders.
• We help customers safely activate autonomous AI agents by demonstrating the need for clean process context, clear handoffs, and well-understood workflows.
• We lead and execute professional services engagements in process intelligence, technical onboarding, and specialized training for enterprise clients.
• We act as the primary consultant to support customer adoption and guide teams on process intelligence methodologies and best practices.
• We contribute reusable assets, reference architectures, and demo innovations, and we mentor junior Solution Engineers.

Technologies:

• Agentic AI
• AI
• AI Agents
• API
• Architect
• Cloud
• CRM
• ETL
• Support
• Process Mining
• Python
• SQL
• Salesforce
• Snowflake
• Backbone

More:

We are Salesforce, the #1 AI CRM, and Apromore is now part of Salesforce as a global leader in AI-driven process intelligence technology. In this role, we join the Apromore Specialist team in London, United Kingdom, on a full-time basis, helping enterprise customers bridge the gap between process perception and reality and safely adopt Agentic AI. We offer benefits and resources that support work-life balance and help us do our best, while our AI agents accelerate our impact. We are committed to an inclusive, equal-opportunity hiring process, and we support reasonable accommodations and the UK Disability Confident scheme.

last updated 36 week of 2026