Customer AI Developer Specialist

Salary: £50,000 - 75,000 per year

Requirements:

• We need sufficient fluency in at least one of the following areas: Marketing, Commerce, Service, or Sales, so we can credibly advise clients and collaborate with practice leads.
• We need experience working at the intersection of data science, technology, and business strategy.
• We need strong knowledge of Machine Learning and Generative AI concepts and techniques.
• We need the ability to communicate technical concepts clearly to senior client leadership and non-technical teams.
• We need experience collaborating with engineers and working across global teams.
• We need the ability to operate across industries and functions and apply Machine Learning to diverse challenges.
• We need the ability to mentor team members and share expertise with a broader practice.
• We need the ability to contribute to sales activities and help shape solutions.
• We need to stay current with emerging research and techniques in AI and Machine Learning.

Responsibilities:

• We will solve business challenges using advanced ML techniques such as deep learning and quantitative analytics.
• We will design and run experiments with generative AI models across text, images, audio, and video.
• We will consult on and implement algorithms for content generation.
• We will define strategies to embed, scale, and optimize Machine Learning models in production environments.
• We will stay up to date with emerging research and techniques in AI and Machine Learning.
• We will understand business requirements and support the development of use cases.
• We will run discovery analytics to identify opportunities for innovation.
• We will partner with engineers to deploy Machine Learning algorithms that deliver measurable value.
• We will contribute to sales activities by providing data science insights and shaping solutions.
• We will communicate technical concepts clearly to senior client leadership and non-technical teams.
• We will build reusable assets and best practices to support future business problems.
• We will consult on complex data science analyses and strategic delivery models.
• We will shape overall data science strategy and guide delivery excellence.
• We will operate across industries and functions to apply Machine Learning to diverse challenges.
• We will mentor team members and share our expertise with the broader practice.

Technologies:

• AI
• Support
• Machine Learning
• Marketing
• Network
• Cloud

More:

We are Accenture Song, helping our clients accelerate growth and value through sustained customer relevance across ideation to execution, including growth, product and experience design, technology and experience platforms, and creative, media and marketing strategy. You will join our Data and AI team in London or Manchester as a Customer AI Developer Specialist at Consultant level (CL9), working within a global organization that spans more than 120 countries and serves leading businesses, governments, and organizations. We offer a competitive total rewards package with annual performance bonus, opportunities to acquire equity, 25 days of leave plus 3 volunteering days, family-friendly and flexible work policies, an attractive pension plan, private healthcare, mental wellbeing support, career development and counselling, and generous parental leave. We provide world-class training, access to a global network of experts, and opportunities to work with cutting-edge technologies, famous brands, and household names in a collaborative, innovative culture built on shared success and inclusion.

last updated 34 week of 2026