Infrastructure Engineer

Salary: £40,000 - 50,000 per year

Requirements:

• Minimum 5 years experience in IT support or a service function, with experience in a 3rd Line Support position.
• ERP management capabilities, ideally with COINS or Netsuite.
• Technical expertise in server maintenance (2012 to 2016), backups (Veeam), and network infrastructure.
• Strong knowledge of Microsoft environments, including Office, SharePoint, AD, and Exchange.
• Confident, customer-focused problem solver with excellent communication skills.
• Full UK driving licence and flexibility to travel to sites.
• Eligible to work in the UK.

Responsibilities:

• Provide support across hardware, software, phones, mobiles, and specialist systems.
• Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution.
• Support servers, Exchange 365, backups, and network infrastructure.
• Set up new sites, accounts, and mobile devices.
• Maintain IT documentation and ensure smooth daily operations.
• Support business-critical projects, including network refresh, ERP implementation, on-premise to cloud transformation, and integration of a new ticketing system.

Technologies:

• Cloud
• ERP
• Hardware
• Support
• Mobile
• Network
• SharePoint
• Veeam
• Office 365
• DevOps
• Windows

More:

We are seeking an Infrastructure Engineer to join our team in Maidstone, Kent on a permanent basis. This role offers a salary of £40,000 to £50,000 plus a 5% bonus potential, along with additional benefits. You will play a key role in keeping our systems running smoothly and supporting important projects that help our colleagues succeed.

last updated 33 week of 2026