IT Support Technician

Salary: £? - ? per year

Requirements:

• Certification as an IT Technician is an advantage, for example Microsoft Certified IT Professional.
• Excellent technical and non-technical communication skills.
• Basic understanding of multiple operating systems, including Windows, Mac, and iOS.
• Strong diagnostic and problem-solving skills with a focus on endpoint devices and peripherals.
• Advanced knowledge of Microsoft 365.
• Working knowledge of the setup, configuration, and use of computer hardware, software, and networks.
• Must have entitlement to work in the UK.
• A satisfactory basic Disclosure and Barring Service check may be required.

Responsibilities:

• Act as the primary point of contact for a range of information systems, including hardware, software, and applications.
• Work directly to address computer issues and help deliver a world-class digital service.
• Proactively identify and resolve potential hardware issues.
• Use data analytics to determine areas of focus and ensure devices meet security standards.
• Provide walk-up support for technical issues.

Technologies:

• Hardware
• Support
• Microsoft 365
• Security
• Windows
• iOS
• Office 365

More:

We are recruiting an IT Support Technician to join our client, one of the largest pharmaceutical companies in the world, on a 12-month contract. The role is fully site based in Bracknell with some ad hoc cover in Basingstoke. We offer a competitive hourly rate of £15.12 to £20.16 depending on experience. Our client is focused on finding answers to some of the worlds most urgent medical needs, and this role supports that mission through hands-on IT support across hardware, software, and applications.

last updated 33 week of 2026