IT Systems Administrator – 3rd line

Salary: £47,046 - 54,696 per year

Requirements:

• We need you to be qualified to degree level or able to demonstrate equivalent skills and abilities.
• We need experience of designing, implementing and technically leading in some of the following areas: enterprise systems management and monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor; HP server hardware support; cloud computing, especially Microsoft Azure; enterprise unified communications, especially Microsoft Exchange, Exchange Online and Microsoft Teams; device management systems, especially Microsoft Systems Centre Configuration Manager or Intune; datacentre environments including power management, air conditioning, security and networking; enterprise security.
• We need in-depth knowledge of storage area networks (SAN), network attached storage (NAS) and backup and recovery technologies.
• We need expertise in server infrastructure design and deployment.
• We need experience with virtualization platforms such as VMware or Citrix.
• We need strong troubleshooting and problem-solving skills.
• We need awareness of the strategic operational implications of effective IT for our organisation.

Responsibilities:

• We implement, configure and maintain enterprise systems.
• We design and deploy server infrastructure, including physical and virtual servers.
• We oversee server and storage performance tuning, patch management and firmware upgrades.
• We develop and maintain documentation for enterprise systems processes and procedures.
• We collaborate with cross-functional teams to identify and solve system issues.
• We develop and maintain security protocols for enterprise systems.
• We plan and execute disaster recovery and business continuity procedures.
• We provide IT specialist advice to business users and IT peers in our specialist technology area.
• We manage technical staff within our technical area.
• We may supervise junior ICT Specialists.

Technologies:

• Azure
• Citrix
• Cloud
• Firmware
• Hardware
• ICT
• Support
• Network
• Security
• VMware
• Architect
• Microsoft 365
• Office 365
• Windows

More:

We are South Wales Police, the largest police force in Wales, serving approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department, with exciting new projects and opportunities funded by significant investment. We are in a period of significant growth and technological change, and there has never been a better time to join. This is a full-time, permanent role based in Bridgend, working 37 hours per week, with a salary of £47,046 to £54,696 per annum. We offer training and professional development opportunities, a Local Government Pension Scheme, annual leave increasing from 24 days to 29 after 5 years, flexible working depending on duties, free on-site parking, an on-site fitness centre and canteen, a collaborative and supportive work environment, a cycle to work scheme, wellness programmes, our SWP Diolch Vectis and Blue Light Discount Card, and the opportunity to make a meaningful contribution to public safety and community well-being. We are committed to equality, diversity and inclusion and to creating a workplace free from harassment, intimidation, bullying and victimisation.

last updated 31 week of 2026