Fire and Security Technical Support Manager

Salary: £50,000 - 50,000 per year

Requirements:

• Previous experience in technical roles (senior engineer considered) within fire, security, or related industries
• Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems
• Strong IT and networking skills
• Self-motivated, organised, and performance-driven
• Willingness to travel occasionally and stay overnight if required
• Desirable: Academy/trainer experience, technical certifications, and staff development experience

Responsibilities:

• Delivering Academy training sessions, both classroom-based and on-site
• Supporting technicians to gain qualifications and improve performance
• Monitoring progress, assessing skills, and providing feedback
• Maintaining training records and content
• Assisting field engineers when required and supporting site visits

Technologies:

• Support
• Security

More:

We are a growing fire and security solutions provider, seeking a Technical Support Manager to support our internal Academy program. In this role, you will coach, upskill, and develop technicians through a structured training program. Our benefits include a competitive salary up to £52,000, professional development opportunities, and flexible working patterns. You will be part of a small, high-performing team in a collaborative environment, located near Southampton with occasional travel to other sites.

last updated 31 week of 2026