وصف الوظيفة
Role: Customer Experience (CX) Consultant - Contract role
Consulting Seniority: Consultant - Senior Manager
Day rate: £400-£500 inside IR35
Project duration: 3 months with likely extension
Location: Hybrid in London
We've partnered with a digital and business transformation consultancy who are seeking an independent consultant to lead a CX-focused workstream on a major Adobe transformation programme for a large supermarket to helping deliver customer personalisation at scale.
We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.
Tasks
- Lead a CX workstream, likely focused on audience strategy
- Facilitate workshops and shape solutions across complex business challenges
- Build and drive programme plans supporting Adobe implementation and personalisation
Requirements
- An independent consultant
- Strong CX strategy experience; Total experience (TX) experience also relevant
- Confident facilitator with strong stakeholder management skills
- Proven experience leading consulting workstreams and programme planning
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كيفية التقديم
عن Project Blackbook
Project Blackbook
London
الأسئلة الشائعة
Where is the Customer Experience (CX) Consultant - Contract role position at Project Blackbook located?
The Customer Experience (CX) Consultant - Contract role role at Project Blackbook is based in London.
What type of employment is the Customer Experience (CX) Consultant - Contract role role at Project Blackbook?
This Customer Experience (CX) Consultant - Contract role position is offered as Contract, professional / experienced.
What skills are needed for the Customer Experience (CX) Consultant - Contract role role at Project Blackbook?
Key skills and focus areas for this role include Business Consulting.
How do I apply for the Customer Experience (CX) Consultant - Contract role position at Project Blackbook?
You can apply for the Customer Experience (CX) Consultant - Contract role role at Project Blackbook directly from this page. Create a professional, ATS-ready resume with Clever CV to strengthen your application before you apply.