职位描述
Time Commitment: approx. 10 hours/week (flexible)
Benefits: Grow and learn with an engaged international team, with the opportunity to gain a LinkedIn recommendation.
Role Overview
EUSMS is seeking a detail-oriented, systems-curious Volunteer Junior IT Support Assistant to support user access, onboarding/offboarding, and routine administration tasks in Odoo (ERP) and Microsoft 365.
Working under our lead IT Administrator, you’ll help maintain secure and organized systems by managing user accounts, adjusting user access, and documenting internal processes across multiple platforms. This is a hands-on, growth opportunity to gain real experience in nonprofit IT administration while supporting our mission in East Africa and beyond.
You’ll work remotely and closely with the IT Administrator team to ensure new team members are onboarded efficiently, permissions are kept up to date, and documentation stays current — all with light guidance and flexibility.
Tasks
User Lifecycle Management
- Set up new user accounts and permissions in Microsoft 365 and Odoo
- Adjust roles and groups based on job function (e.g. Projects, CRM, Finance)
- Offboard departing users (email forwarding, access removal, license deactivation)
- Maintain starter–changer–leaver (SCL) checklist and logs
Light Systems Administration
- Reset passwords and assist with access issues
- Track user metadata changes (titles, aliases, department tags)
- Update security groups in SharePoint or Teams when needed
- Support basic field/tag edits in Odoo 18 (Community Edition)
Documentation & Support
- Keep audit ready internal SOPs and onboarding guides up to date
- Log actions for compliance and internal tracking
- Respond to user requests in coordination with IT Admin
Requirements
- Basic familiarity with Microsoft 365 Admin
- Comfortable navigating admin menus and updating user settings
- Detail-oriented with consistent follow-through on tasks
- Proactive communicator in a remote team
- Fluent in English
Benefits
- A volunteer position you can reference on your CV or LinkedIn
- Practical experience supporting IT operations for a remote global NGO
- Exposure to Odoo ERP and Microsoft 365 account management
- Mentorship from a lead IT Administrator and global finance team
- Recognition in internal reports and operational leadership briefings
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如何申请
关于 EUSMS gGmbH
EUSMS gGmbH
Munich
常见问题
Where is the (Volunteer) Junior IT Support (f/m/d) (ID105) position at EUSMS gGmbH located?
The (Volunteer) Junior IT Support (f/m/d) (ID105) role at EUSMS gGmbH is based in Munich, and it offers remote or hybrid working.
What type of employment is the (Volunteer) Junior IT Support (f/m/d) (ID105) role at EUSMS gGmbH?
This (Volunteer) Junior IT Support (f/m/d) (ID105) position is offered as Freelance.
What skills are needed for the (Volunteer) Junior IT Support (f/m/d) (ID105) role at EUSMS gGmbH?
Key skills and focus areas for this role include Remote, IT.
How do I apply for the (Volunteer) Junior IT Support (f/m/d) (ID105) position at EUSMS gGmbH?
You can apply for the (Volunteer) Junior IT Support (f/m/d) (ID105) role at EUSMS gGmbH directly from this page. Create a professional, ATS-ready resume with Clever CV to strengthen your application before you apply.