Technical Business Analyst

Salary: £70,000 - 75,000 per year

Requirements:

• Strong experience as a Technical Business Analyst, ideally within a significant transformation or implementation programme
• Experience with Microsoft Dynamics 365 Business Central and/or Dynamics NAV
• Business process analysis and requirements gathering experience
• Experience producing functional specifications and user stories
• Experience with systems integration and APIs
• Experience with data migration and data transformation
• Experience with UAT and software testing
• Stakeholder and vendor management experience
• Experience working in Agile delivery environments
• Knowledge of Power Platform, D365 CRM/Customer Engagement, Power BI, SQL, Azure DevOps or Jira would be beneficial
• Experience within membership organisations, education, professional bodies or other customer-focused organisations would be advantageous, but is not essential

Responsibilities:

• Work with stakeholders to understand business needs and translate them into clear requirements
• Analyse and map existing business processes and identify opportunities for improvement
• Develop user stories, process flows, use cases and functional specifications
• Support the implementation and optimisation of Microsoft Dynamics 365 Business Central
• Work with technical teams and vendors on system integrations, APIs and data flows
• Support data migration and transformation activities, including data mapping and validation
• Develop test scenarios, scripts and acceptance criteria
• Support UAT, manage defects and ensure solutions meet business requirements
• Act as the link between business users, IT teams, developers and third-party suppliers
• Support training, documentation and the adoption of new functionality

Technologies:

• Azure
• CRM
• DevOps
• Support
• JIRA
• Power BI
• SQL
• Office 365
• Cloud

More:

We are offering a 12 month FTC for two experienced Technical Business Analysts to join a major Microsoft Dynamics 365 Business Central transformation within a well-established professional organisation. This is an excellent opportunity to play a key role in a significant technology and business transformation, helping us shape new systems and processes and deliver improved experiences for our customers, members and colleagues. The role is based in central London with 1-2 days a week onsite, and includes excellent benefits such as a 10% pension and 30 days holiday. This is a great opportunity for a hands-on BA who enjoys working at the intersection of business process, technology and transformation.

last updated 37 week of 2026