Service Architecture Lead

Salary: £54,000 - 94,000 per year

Requirements:

• Masters degree in Engineering, Systems Engineering, Computer Science, Information Technology, Automation, or a related technical discipline preferred; a bachelors degree with equivalent experience will be considered.
• 10+ years of experience designing, deploying, supporting, or architecting complex software-enabled systems, automation platforms, industrial control systems, IT/OT environments, or enterprise software solutions.
• Ability to apply systems engineering thinking to connect software, infrastructure, networking, data, cybersecurity, service, and lifecycle requirements into practical architecture solutions.
• Experience developing architecture standards, serviceability frameworks, deployment models, or lifecycle strategies that enable repeatable execution by engineering teams, service organizations, and external partners.
• Ability to lead through influence by translating technical vision into clear requirements, reusable standards, procedures, and work packages.
• Broad technical knowledge across service domains such as software deployment and upgrades, backup and recovery, IT/OT integration, industrial networking, historian platforms, diagnostics, observability, automation validation, or system resilience.
• Ability to travel up to 20% domestically and internationally.
• Valid drivers license with an acceptable driving record.
• Ability to lift, move, or carry equipment weighing up to 25 lb.
• Preferred: Experience with industrial automation platforms and ecosystems, including Rockwell, Siemens, AVEVA, OPC UA, historians, or related IT/OT integration technologies.
• Preferred: Experience developing or governing service readiness, lifecycle support, deployment, upgrade, backup and restore, or diagnostics standards for complex software-enabled products.
• Preferred: Experience in regulated or validated environments, including exposure to SAT, IQ/OQ, GMP, or automation validation practices.

Responsibilities:

• Define and maintain service architecture standards, design patterns, and guardrails across software-enabled products.
• Drive standardization of deployment architectures, reference designs, and reusable assets such as templates, checklists, and tooling.
• Lead Service Design Reviews across new product development and lifecycle programs to ensure deployability, recoverability, diagnostics, and upgradeability.
• Own service design domains including field installation and upgrade strategy; backup, restore, and data integrity; crash recovery and resilience; diagnostics, logging, and observability; and IT/OT integration, including networking, domain, and security.
• Translate field and service requirements into technical architecture requirements early in product development.
• Lead or direct cross-functional contributors, including engineers and program stakeholders, without formal authority.
• Provide technical direction and coaching to peers, contractors, and cross-functional new product development teams to ensure deliverables are standardized, reusable, scalable, and aligned with our service expectations.

Technologies:

• Support
• Security
• Architect

More:

At Cytiva, one of Danahers operating companies, we work across life sciences, diagnostics, and biotechnology to help customers advance research and develop vaccines, medicines, and cell and gene therapies. Our culture values belonging, continuous improvement, and collaboration, and our work supports solutions that transform human health. The Service Architecture Lead reports to the Sr. Manager, GSRE Upstream & Automation, and is part of our Global Service Engineering department. This on-site role is based in Portsmouth, UK, or Bangalore, India. We offer comprehensive benefits, including healthcare programs and paid time off. This is a full-time engineering position, job number R1315490, posted August 17, 2026.

last updated 39 week of 2026