SC NPPV3 Solution Architect

Salary: £60,000 - 90,000 per year

Requirements:

• Significant experience in Solution Design, Solution Architecture, Systems Analysis, or Technical Design roles.
• Experience supporting large-scale organisational transformation programmes.
• Proven ability to translate business requirements into practical end-to-end solutions.
• Experience designing solutions that span people, process, technology, and service management domains.
• Strong understanding of business process design and operating model transformation.
• Experience working with multiple stakeholder groups in complex enterprise environments.
• Knowledge of systems integration, platform onboarding, and service adoption activities.
• Ability to balance strategic objectives with practical delivery requirements.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication, workshop facilitation, and stakeholder engagement skills.
• Active SC and NPPV3 clearance is required.

Responsibilities:

• Lead solution design for this initiative.
• Develop end-to-end solution designs that support the implementation of the Target Operating Model.
• Design across people, process, technology, data, service, and governance.
• Ensure solutions support standardisation, scalability, and long-term sustainability.
• Maintain end-to-end traceability between business requirements and solution design.
• Support the onboarding and integration of multiple organisations and user communities onto common platforms and services.
• Analyse current-state operating models, processes, and technology landscapes.
• Identify design impacts, dependencies, risks, and opportunities associated with organisational transition.
• Contribute to transition planning and implementation activities.
• Support business readiness and organisational adoption initiatives.
• Collaborate with business analysts, architects, service integration teams, and stakeholders to gather and refine requirements.
• Facilitate workshops to understand operational, business, and technical needs.
• Document functional and non-functional requirements.
• Analyse business processes and identify opportunities for simplification and harmonisation.
• Ensure solution designs align to business outcomes and transformation objectives.
• Define how services, platforms, applications, and operational processes integrate within the future-state environment.
• Ensure design consistency across business, technology, and service management domains.
• Support integration of users and services into common support and governance frameworks.
• Work with SI, Infrastructure, Apps, and Security teams to deliver a cohesive solution.
• Ensure solutions are designed with operational supportability in mind.
• Produce high-quality solution documentation and design artefacts.
• Ensure compliance with enterprise architecture standards, policies, and design principles.
• Support design reviews and assurance activities throughout the programme lifecycle.
• Maintain solution integrity from conception through implementation.
• Engage with leaders, operational teams, technical specialists, and programme stakeholders.
• Build effective relationships across transformation workstreams.
• Support decision-making through clear analysis, design options, and recommendations.
• Facilitate alignment between stakeholder expectations and programme objectives.
• Identify design risks, assumptions, issues, and dependencies.
• Assess the impacts of design decisions on business operations, users, platforms, and services.
• Support mitigation planning and issue resolution.
• Ensure dependencies between workstreams are clearly understood and managed.

Technologies:

• Support
• Security
• Architect

More:

We are delivering a major organisational transformation programme to align multiple organisations, business units, and end-user communities to a unified Target Operating Model. This is a remote role with very rare travel to London and Manchester, offering 98% remote working. The contract runs until 30/06/2027 and is offered at up to £644 per day via umbrella, inside IR35. We are reviewing all profiles against the required skills and experience, and only successful applicants will be contacted in the first instance.

last updated 32 week of 2026