SC Cleared User Researcher Central Government

Salary: £130,000 - 143,000 per year

Requirements:

• Active SC Clearance that is current and transferable
• Proven experience working within Central Government
• Strong knowledge of GDS Service Manual principles and practices
• Extensive experience planning, conducting, and analysing user research
• Experience working within agile, multidisciplinary teams
• Excellent stakeholder management and communication skills

Responsibilities:

• Plan and deliver a range of qualitative and quantitative user research activities
• Conduct interviews, usability testing, surveys, and discovery research
• Analyse findings and communicate actionable insights to stakeholders and delivery teams
• Champion user-centred design principles throughout the service lifecycle
• Work closely with Service Designers, Interaction Designers, Product Managers, and Developers
• Support evidence-based decision-making across complex digital transformation programmes
• Ensure research activities are inclusive, accessible, and aligned to GDS standards

Technologies:

• Support
• UX UI Design

More:

We are supporting a major Central Government programme and are looking for an experienced User Researcher to join a high-performing digital team delivering impactful public services. This role offers the opportunity to influence the design and delivery of services used by millions of citizens, ensuring decisions are driven by genuine user needs and aligned with GDS standards and best practice. This is a 6-month contract with a rate of up to £550 per day, inside IR35, based in Bristol, London, or Newcastle with a hybrid working pattern of 1 to 2 days onsite per week. We are committed to respect, equality, and inclusion, and we welcome applications from people of all backgrounds and perspectives.

last updated 32 week of 2026