Product Owner - Telephony

Salary: £55,000 - 60,000 per year

Requirements:

• Experience as a Product Owner, Product Manager, or Business Systems/Product Analyst.
• Strong track record of working with business stakeholders to deliver technology improvements.
• Experience managing product backlogs, requirements, and roadmaps.
• Excellent communication and stakeholder management skills.
• Exposure to Unified Communications, Contact Centre, Telephony, or collaboration platforms.
• Zoom experience is advantageous but not essential.

Responsibilities:

• Own our Zoom product backlog and roadmap, prioritising features that deliver genuine business value.
• Work closely with operational teams to identify inefficiencies, automation opportunities, and new capabilities.
• Gather and refine business requirements, producing user stories and clear development priorities.
• Collaborate with Engineering, Infrastructure, IT, and third-party vendors to deliver platform improvements.
• Drive adoption, continuous improvement, and long-term development of our communications platform.

Technologies:

• Product Manager
• Product Owner

More:

We are an expanding company based in Poole, and this is a fantastic opportunity to take ownership of our Zoom and Unified Communications platform. You will help develop and maximise the value of an existing solution, shaping its future and driving real business change. This role is focused on getting the very best from our current platform and ensuring it continues to evolve alongside the business.

last updated 31 week of 2026