Business Analyst

Salary: £55,000 - 55,000 per year

Requirements:

• 1.5-5 years experience working as a Business Analyst within a software delivery or technology environment
• Strong experience in requirements gathering and stakeholder management
• Experience working within Agile delivery environments (Scrum/Kanban) or Waterfall
• Ability to write clear user stories and functional requirements
• Experience using tools such as JIRA, Confluence, Visio, or similar
• Understanding of APIs, databases, and system integration concepts
• Strong SQL skills and experience analysing data to identify trends and data quality issues
• Experience working with cross-functional technology teams
• Successfully complete BPSS and SC security clearance
• Minimum of 5 years continuous UK address history at the point of application, typically including no periods of 30 consecutive days or more spent outside the UK
• Desirable: experience with business change and transformation projects
• Desirable: background working within public sector or regulated environments
• Desirable: knowledge of BPMN, UML, Design Thinking, or structured solution design techniques
• Desirable: exposure to cloud platforms such as Azure, AWS, Salesforce, or emerging technologies including GenAI
• Desirable: familiarity with UX principles or wireframing tools such as Figma or Balsamiq
• Desirable: professional Business Analyst certification

Responsibilities:

• Gather, analyse, and document business and technical requirements
• Create user stories, acceptance criteria, functional specifications, process flows, and supporting documentation
• Work closely with product owners and delivery teams to support software development and implementation
• Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups
• Support business change activities, impact assessments, and operational readiness
• Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects
• Assist with testing activities, including reviewing test scripts, supporting defect triage, and resolving queries
• Identify risks, dependencies, and technical constraints throughout delivery
• Use data analysis to support decision-making, validate requirements, and identify improvements

Technologies:

• AWS
• Azure
• BPMN
• Cloud
• Confluence
• DevOps
• Figma
• Support
• JIRA
• Kanban
• Network
• SQL
• Salesforce
• Security
• UML
• UX UI Design

More:

We are a leading global technology and consulting organisation with a software delivery team based in Newcastle Upon Tyne. This is a permanent Technical Business Analyst role offered on a hybrid basis, with 3 days per week onsite in Newcastle. We offer a competitive salary and benefits package, the opportunity to work on large-scale technology transformation projects, access to professional development and training, and a global network of experts. We provide an inclusive and collaborative working environment with opportunities for career progression.

last updated 31 week of 2026