Hardware Product Support Engineer

Salary: £40,000 - 48,000 per year

Requirements:

• An engineering qualification in electronics, electrical, mechatronics or manufacturing, a completed engineering apprenticeship, or equivalent practical experience
• Experience supporting electronic or electromechanical products in a production or manufacturing environment
• Strong build and test fault-finding skills
• Ability to interpret schematics, wiring diagrams, mechanical drawings and bills of materials
• Practical experience with soldering, rework and wiring harness assembly
• Confidence using oscilloscopes, multimeters and bench power supplies
• Experience producing clear technical documentation and maintaining it under version control
• A structured approach to problem-solving and root cause analysis
• Experience with new product introduction, test fixture design, engineering change control, ERP/MRP systems or lean manufacturing would be beneficial
• Familiarity with IPC workmanship standards, ESD controls, basic CAD and interfaces such as RS232, RS485, USB or Ethernet would be useful

Responsibilities:

• Provide first-line engineering support for electronic and electromechanical assembly and testing
• Diagnose faults at the bench, resolve production issues and escalate problems requiring design changes
• Create and maintain assembly instructions, test procedures and other production documentation
• Design, build and maintain test jigs, wiring harnesses and test equipment
• Update bills of materials and support engineering change control
• Lead the production side of new product introduction, helping products move from design handover into manufacture
• Work with quality and purchasing teams to investigate component and assembly issues, identify root causes and implement corrective actions
• Improve build consistency, test coverage and production efficiency

Technologies:

• ERP
• Ethernet
• Hardware
• Support

More:

We are recruiting a Hardware Production Support Engineer for an established technology manufacturer whose products support customers in critical operational environments. This hands-on role is based on the production floor in Scunthorpe and reports to the Engineering Manager. It is a full-time, permanent, onsite position with a 37.5-hour week and occasional travel to Sheffield. You will work closely with engineering, manufacturing and quality colleagues, taking ownership of the tools, documentation and processes production relies on and helping improve specialist hardware reliability and how new products are built and tested.

last updated 40 week of 2026