Technical Consultant

Salary: £50,000 - 50,000 per year

Requirements:

• Previous experience working within an MSP / Managed Services environment.
• Experience delivering IT infrastructure and cloud projects from start to finish.
• Strong knowledge of Microsoft 365 and Azure.
• Good understanding of networking, servers, virtualisation and cybersecurity.
• Experience supporting or designing technical solutions for customers.
• Previous involvement in presales, solution design or technical scoping.
• The ability to troubleshoot and resolve complex technical escalations.
• Strong communication and client-facing skills.
• Excellent organisation and project ownership skills.
• A genuine desire to develop technically and take ownership of your work.

Responsibilities:

• Work closely with clients to understand their technical requirements and recommend appropriate solutions.
• Support presales activities, including technical discovery, solution design, scoping and client presentations.
• Take ownership of technical projects from initial planning and design through to implementation and handover.
• Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects.
• Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues.
• Produce technical documentation, project plans and solution designs.
• Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes.
• Provide technical consultancy and guidance to customers throughout the project lifecycle.
• Identify opportunities to improve client infrastructure, security and overall IT environments.
• Ensure projects are delivered on time, within scope and to a high technical standard.

Technologies:

• Azure
• Cloud
• Support
• Microsoft 365
• Security
• Office 365
• DevOps

More:

We are an established and growing IT services business based in Horsham, West Sussex, offering a salary of up to £50,000 plus potential commission. This is a varied, hands-on role that combines technical consultancy, presales, project delivery and escalations, with genuine responsibility and client interaction. You will work on interesting and technically challenging projects within a growing IT services environment, with opportunities for career development and the chance to take ownership across the full project lifecycle.

last updated 39 week of 2026