Technical Security Support Engineer

Salary: £32,000 - 72,000 per year

Requirements:

• Good understanding of technical systems, user interfaces, and software configurations
• Experience working across multiple sites or regions, ideally in a global or multi-site organisation
• Solid understanding of data protection and compliance requirements relevant to security technology, including GDPR and ICO guidance
• Proven experience configuring and managing enterprise-level CCTV and Access Control systems, such as Genetec, Milestone, Lenel, HID, Gallagher, Avigilon, or similar
• Relevant technical certifications, such as manufacturer-specific certifications for CCTV/access control platforms or networking certifications like CompTIA Network+ or CCNA
• Experience with integrated security management platforms (PSIM) or building management system integration

Responsibilities:

• Own the backend configuration, administration, and technical oversight of global CCTV and Access Control platforms, including user permissions, device onboarding, system architecture, integrations, and firmware/software updates
• Ensure all systems comply with relevant data protection regulations, industry standards, and internal security policies
• Work closely with IT, Facilities, HR, Legal, and other divisional teams to align security technology with wider business needs
• Build and maintain strong relationships with key technology suppliers, installers, integrators, and maintenance contractors
• Support the development of a long-term technical security roadmap aligned with business growth and risk appetite

Technologies:

• Backend
• Firmware
• Support
• Network
• Security

More:

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands includes LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, were powered by a team of over 2500 people who work together, lead by example, and think big. Central Functions is made up of the teams and people who serve the entire business, helping ensure everyone is paid on time, materials are sourced and delivered promptly, legal obligations are met, and health, safety, and security are safeguarded. As Technical Security Support Engineer, we offer career development through bespoke learning programmes and upskilling support, 25 days annual leave plus bank holidays, your birthday off, enhanced maternity and paternity pay, compassionate leave, buy-back leave, volunteer leave, wellbeing support including an in-house GP, EAP, on-site gym and physio, plus other perks such as tech salary sacrifice, a subsidised bus pass, staff discounts, an on-site staff shop, referral rewards, and anniversary gifts. We are proud to be a Disability Confident Committed employer and are committed to creating a diverse and inclusive environment.

last updated 37 week of 2026