Technical Lead

Salary: £100,000 - 100,000 per year

Requirements:

• A track record of delivering digital identity or loyalty solutions at scale.
• Deep technical expertise in Azure, cloud architecture, APIs, and modern engineering.
• Strong hands-on technical leadership skills, including designing, coding, coaching, and setting technical direction.
• A passion for using AI to enhance development, from automation to insight.
• Confidence to lead from the front and a curiosity to keep learning.

Responsibilities:

• Architect and deliver the next generation of customer identity and loyalty platforms.
• Stay hands-on by designing, coding, coaching, and setting technical direction.
• Bring AI into the heart of development to improve speed, quality, and creativity.
• Collaborate with digital product, data, and engineering teams to create seamless, personalised user journeys.
• Build and grow a high-performing, inspired tech team.
• Ensure our platforms are fast, secure, and built to scale.

Technologies:

• AI
• Architect
• Azure
• Cloud
• Support

More:

We are hiring for a Technical Lead / Hands-On Head of Customer Identity & Loyalty Solutions based in London on a hybrid working model, with two days a week in the office. This is a tech-first, action-driven leadership role for someone who enjoys building as well as leading. We offer a salary of £125,000 plus benefits and bonus. You will have the autonomy to make major technical decisions, the support of a strong team to execute, and the opportunity to experiment with AI-powered tools and modern digital architectures while shaping large-scale, customer-facing platforms that power personalized digital experiences.

last updated 30 week of 2026