Salesforce Technical Architect Agentforce AI

Salary: £28,000 - 52,500 per year

Requirements:

• Significant technical experience as a Technical Lead and Architect, with hands-on development of custom code solutions on Salesforce using Apex, Visualforce, Aura and LWC, with an applied understanding of development standards and optimisation techniques.
• Deep architectural understanding and experience in integration approaches, patterns and standards used in the Salesforce landscape such as event-based, ETL, ESB, point-to-point, REST, SOAP and Canvas.
• Deep architectural understanding and experience in security and privacy such as SSO, user provisioning and management, OAuth flows, and encryption of data at rest.
• Deep architectural understanding and experience in the wider technology landscape within large-scale, global organisations.
• Deep architectural understanding and experience in event-driven architectures both on the Salesforce platform and in the wider tech landscape such as Kafka.
• Deep architectural understanding and experience in relational database theories and design concepts, including performance, security and data migration considerations.
• Deep architectural understanding and experience in analytics capabilities, MI and BI, including enabling technologies on the Salesforce platform and other common applications within a large-scale, global enterprise technology landscape.
• Experience in SDLC, DevOps and DevSecOps patterns and enterprise tools, as well as knowledge of recognised software engineering best practices and how they can be applied in the context of a Salesforce solution, including CI/CD, trunk-based development and feature toggles.
• Experience in project management and planning activities, including identification, management, mitigation and escalation of risks and issues, and documentation of assumptions and dependencies.
• Experience working on projects executed using an Agile delivery framework, including typical variations, and knowledge of alternative project delivery methods.
• Experience contributing to, or leading, RFP responses and other pre-sales activities in technical expertise and bid management capacities.
• Ability to travel, potentially abroad, to client sites.
• Relevant Salesforce certifications including Application Architect and System Architect or equivalent.
• Confident and articulate communication style, with excellent presentation, verbal and written communication skills.
• Ability to adapt communication to help technical and non-technical colleagues and clients understand and implement solutions.
• Ability to build rapport and develop trusted relationships with a diverse set of senior client technical stakeholders, including technology leadership.
• Comfortable creating high-quality, clear, comprehensive and useful technical documentation.
• Security Check (SC) clearance already obtained or above, or immediate eligibility for Security Check clearance, is preferred.
• Experience working in Agile delivery environments, including familiarity with various Agile methodologies and alternative project delivery approaches.
• Strong understanding and practical experience with various integration approaches, patterns and standards within the Salesforce ecosystem, including event-based, ETL, ESB, point-to-point, REST, SOAP and Canvas.
• Expertise in Salesforce security and privacy best practices, encompassing SSO, user provisioning and management, auth flows and data encryption at rest.
• Exceptional communication skills, enabling you to convey complex technical information to diverse audiences, including technical and non-technical stakeholders, colleagues and clients.
• Relationship building and stakeholder management experience, with the ability to build strong, trusted relationships with senior client stakeholders, particularly within technical leadership roles.

Responsibilities:

• Lead a work stream on a large-scale Salesforce engagement, acting as a Technical Architect for other technical team members and being accountable for technical outputs.
• Manage expectations, quality and task distribution across the engagement.
• Lead workshops to understand and document client needs from a Salesforce and wider enterprise architecture perspective.
• Leverage knowledge of new and upcoming ecosystem features, limitations, risks and considerations to support business and technical decision-making.
• Provide technical leadership and guidance to development teams, set clear expectations, delegate effectively and own the overall technical success of projects.
• Lead the development and implementation of solutions in line with architectural principles, best practices and industry standards.
• Lead the physical design of solutions, guide the development team and oversee activities to maintain architectural integrity.
• Translate and communicate technical requirements and solutions to the business using story-based narratives.
• Present strategies, options and recommendations to executive-level stakeholders.
• Lead the design and architecture of innovative solutions that translate complex business requirements into robust and scalable technical solutions.
• Manage key client stakeholders as the main point of contact for Salesforce technical solutions.
• Provide a strategic view of the wider technology landscape and emerging trends, and share insight on how clients can adapt new technologies and patterns.
• Independently lead pre-sales activities, shape the end-to-end proposition and translate clients high-level business goals into innovative architectural solutions.
• Document and present solutions to both technical and non-technical internal and client audiences.
• Mentor and coach more junior technical talent.
• Drive the continuous improvement of architectural standards, approaches, frameworks and tools.
• Build a broad internal and external network and advocate for technology and engineering practices within and outside the firm.
• Act as the subject matter expert for Agentforce AI, designing and implementing AI agent-based solutions.
• Develop strategies for integrating Agentforce AI with existing enterprise systems, data sources and other AI/ML models.
• Oversee the deployment, configuration, customisation and ongoing management of Agentforce AI instances and agent workflows.
• Evaluate and recommend optimal Agentforce AI features and capabilities for autonomous decision-making, process automation and intelligent interaction.
• Contribute to the overall technology strategy and roadmap, identifying emerging trends in AI and assessing their potential client impact.
• Provide technical leadership, guidance and mentorship to development teams, ensuring adherence to architectural principles, coding standards and best practices.
• Conduct technical reviews and foster a culture of continuous improvement.
• Act as a trusted technical advisor to clients and internal stakeholders, managing expectations and building strong relationships.
• Research, evaluate and recommend new technologies, tools, frameworks and platforms, particularly within the AI/ML and autonomous systems landscape.
• Ensure solutions meet quality standards for performance, scalability, security, reliability and maintainability.
• Establish and enforce architectural governance processes.

Technologies:

• AI
• Apex
• Architect
• CI/CD
• DevSecOps
• DevOps
• ESB
• ETL
• Support
• Kafka
• LWC
• Network
• OAuth
• REST
• SOAP
• Salesforce
• Security
• Visualforce

More:

Our Salesforce practice is part of a wider digital community that brings together many different skills to deliver digital transformations and customer experiences for our clients across both the public and private sectors. This role is at Associate Director or Director grade and focuses on Salesforce technical architecture, Agentforce AI, client advisory, pre-sales and technical leadership.

last updated 34 week of 2026