Monitoring & Observability Engineer

Salary: £51,000 - 91,000 per year

Requirements:

• Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk
• Deep understanding of telemetry signal analysis and performance monitoring
• Experience integrating observability tools with ITSM platforms and DevOps toolchains
• Ability to troubleshoot complex infrastructure and application issues using monitoring insights
• Solid scripting experience with Python or PowerShell for automation and integration
• Familiarity with cloud platforms such as Azure and AWS, and monitoring containerised environments including Kubernetes and OpenShift
• Strong problem-solving skills and analytical thinking to draw meaningful insights from data
• Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences
• Experience working in Agile project environments such as Scrum or Kanban
• A proactive mindset with a passion for continuous improvement and knowledge sharing
• Dynatrace Associate and Pro certifications
• Splunk Core Certified Power User certification
• Desirable experience in DevOps or Site Reliability Engineering
• Desirable experience with automation using Terraform or similar tools
• Desirable experience building CI/CD pipelines
• Desirable experience with Docker and Kubernetes for packaging and deployment
• Ability to adapt to new technologies in fast-paced environments

Responsibilities:

• Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace, Grafana, and Splunk
• Collect and analyse telemetry data including metrics, logs, traces, and events to diagnose and resolve system and application performance issues
• Integrate monitoring platforms with ITSM tools such as ServiceNow and CI/CD pipelines to enable proactive alerting and resolution workflows
• Act as a Monitoring & Observability SME within customer delivery teams
• Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities
• Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring
• Attend customer and project meetings to present monitoring solutions and technical designs
• Proactively identify and highlight risks that could impact solution success

Technologies:

• AWS
• Azure
• CI/CD
• Cloud
• DevOps
• Docker
• Dynatrace
• Grafana
• Support
• ITSM
• Kanban
• Kubernetes
• OpenShift
• PowerShell
• Python
• ServiceNow
• Splunk
• Terraform

More:

We are Computacenter, a leading independent provider of IT infrastructure services with about 21,000 employees worldwide. Our Group Professional Services team includes over 1,000 skilled professionals across the UK, Germany, France, and India, delivering complex enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations. We offer a friendly, open working environment with a strong sense of community, teamwork, and performance. This role is based in the UK, with locations including London, Reading, Hatfield, Nottingham, Manchester, Milton Keynes, and Birmingham. We are growing, hiring, and committed to encouraging, empowering, and supporting our people.

last updated 36 week of 2026