Junior IT Support Officer

Salary: £? - ? per year

Requirements:

• Experience handling IT hardware, including device setup, troubleshooting, and equipment management
• Strong organisational skills and attention to detail, particularly when tracking stock and managing high-volume equipment requests
• Ability to work fully on site in Coventry and thrive in a busy environment with frequent onboarding activity
• A positive attitude, willingness to learn, and a customer-focused approach

Responsibilities:

• Support the onboarding and equipment needs of new staff across our organisation
• Administer and issue new IT equipment
• Manage the return of devices
• Monitor stock levels
• Maintain accurate records
• Set up new starter accounts and logins to ensure smooth access to systems

Technologies:

• Hardware
• Support
• Excel

More:

We are a well-respected Housing Association experiencing significant growth, with large-scale recruitment underway in our Customer Experience team. We offer a fast-paced, supportive environment that values high-quality service and efficient operations. This is a hands-on Junior IT Support Officer role based on site at our Garden Court office in Coventry, where you will gain valuable IT experience while helping new starters become fully operational from day one. The role offers a competitive hourly rate of approximately £14 per hour plus holiday allowance.

last updated 31 week of 2026