IT Support and Development Engineer

Salary: £34,000 - 37,000 per year

Requirements:

• Experience with Windows Server environments, Active Directory and Group Policy.
• Experience with SQL databases and query development.
• Experience with software development and scripting.
• Experience with networking technologies, including switches, routers, Wi-Fi and firewalls.
• Experience with Microsoft Windows desktop support.
• Experience with API integrations and data automation.
• Experience with Microsoft Office 365.
• Experience with IT troubleshooting and root cause analysis.
• Experience with any of the following would be advantageous: MRP/ERP systems, source control such as SVN, website administration, CCTV and access control systems, digital signage, PAT testing or electronic equipment repair.
• Strong problem-solving skills.
• Organised and able to prioritise workload.
• Proactive approach to improving systems.
• Comfortable working independently and as part of a team.
• Hands-on attitude and willingness to get involved in a wide variety of IT tasks.
• Excellent communication skills with a friendly, approachable manner.
• Passion for technology and continuous improvement.
• Applicants must live within a maximum one-hour commute of Southend-on-Sea.

Responsibilities:

• Provide first and second-line IT support across the business.
• Support and maintain servers, networking, telecommunications and security systems.
• Develop and maintain in-house software applications and business tools.
• Write and maintain SQL queries, reports, stored procedures and data integrations.
• Automate repetitive business processes to improve efficiency.
• Assist with IT infrastructure projects and continuous improvement initiatives.
• Support Active Directory, Group Policy and Microsoft server environments.
• Manage network hardware including switches, routers, Wi-Fi and firewalls.
• Maintain company websites, email security, CCTV and access control systems.
• Support mobile devices, printers, handheld scanners and workshop equipment.
• Assist with onboarding and offboarding of employees and IT equipment.
• Work with third-party suppliers and managed service providers.
• Produce clear documentation for systems and software.
• Provide training and support to colleagues across the business.

Technologies:

• API
• Active Directory
• ERP
• Hardware
• Support
• Mobile
• Network
• Office 365
• SQL
• Security
• SVN
• Windows

More:

We are a long established and award winning manufacturing company based in Southend-on-Sea, Essex. This is a varied role combining IT support and software development, with opportunities to make a real impact on business operations. We offer a competitive salary of £34,000–£37,000 per annum depending on experience, plus a discretionary annual bonus, along with a supportive team environment and the chance to develop both infrastructure and software development skills.

last updated 32 week of 2026