IT Operations Manager

Salary: £50,000 - 75,000 per year

Requirements:

• Experience leading IT operations, infrastructure teams, or technical projects.
• Strong stakeholder management and communication skills.
• Experience managing competing priorities across multiple technical workstreams.
• Excellent planning, organisation, and problem-solving skills.
• Comfortable working across both operational support and project delivery.
• Experience working with technical teams in fast-paced environments.
• Exposure to project management methodologies such as Agile, PRINCE2, or similar is beneficial.
• Broad infrastructure knowledge across technologies such as Microsoft 365, Windows Server, Linux, VMware, networking, storage, cloud infrastructure, identity management, and hybrid infrastructure.
• Experience in enterprise IT environments.
• Ability to engage confidently with engineers and make informed operational decisions.

Responsibilities:

• Lead the day-to-day operation of our Oxford IT function.
• Coordinate workload, priorities, and resource planning across our IT team.
• Act as the primary liaison between our Oxford office and our Global Corporate IT organisation.
• Deliver and coordinate multiple IT infrastructure and technology projects simultaneously.
• Drive improvements to operational processes, documentation, and service delivery.
• Ensure projects are delivered successfully into operational support.
• Monitor project risks, dependencies, and technical priorities.
• Work closely with Infrastructure Engineers, Corporate IT, and business stakeholders.
• Help define standards, governance, and best practices across our IT function.
• Provide technical leadership while staying close to infrastructure discussions.
• Support the continued growth and maturity of our IT department.
• Contribute to business-critical initiatives including Microsoft 365 improvements, Google Workspace integration, Identity & Access Management, infrastructure upgrades, VMware and storage projects, VDI deployments, HR systems migration, user onboarding automation, and cloud and hybrid infrastructure improvements.

Technologies:

• Cloud
• Support
• Linux
• Microsoft 365
• VMware
• Windows
• Office 365
• AWS
• Active Directory
• Azure
• Project Manager

More:

We are an exciting and rapidly growing technology company based in Oxford, and this role offers the opportunity to help shape our internal IT function at a pivotal stage of growth following a major global expansion. You will join a highly collaborative engineering environment where we are building a modern, scalable IT function and investing heavily in technology, infrastructure, and innovation. This position combines operational leadership with technical project delivery, giving you the chance to work closely with talented engineering teams, influence processes and delivery standards, and build relationships with our global technology colleagues.

last updated 31 week of 2026