IT Infrastructure Analyst (Networks and Telecoms)

Salary: £46,000 - 86,000 per year

Requirements:

• Demonstrable experience setting up and configuring enterprise estate monitoring tools such as CloudWatch and LogicMonitor.
• Good experience working with corporate enterprise infrastructure.
• Experience working with firewalls, cloud technologies, and enterprise networks.
• Experience working as part of a team delivering IT infrastructure projects.
• Attention to detail.
• Good interpersonal skills.
• Collaborative team player.
• Assertive and driven.
• Ability to build rapport and influence at all levels.
• High energy and a desire to succeed.

Responsibilities:

• We will oversee our networking infrastructure to ensure our offices, remote workers, cloud datacentres, and phone systems stay securely connected.
• We will operate, monitor, and fine tune alerting systems within our cloud environment to reduce false positives and streamline alerts.
• We will work alongside our Network, Cloud, and Comms specialist functions to deliver BAU, project change, and documentation.
• We will proactively learn our infrastructure, including cloud and physical environments, to SME level.
• We will support other team members and provide cover where required.
• We will act as an advisory consultant in selected key fields to our internal customers.
• We will assist with troubleshooting infrastructure services during incident declarations.
• We will help operations teams understand our infrastructure environment.

Technologies:

• Cloud
• CloudWatch
• Support
• Network
• DevOps

More:

We are SGN, an award-winning employer with more than 85 years of experience in energy delivery. We are based in Horley and offer a hybrid working arrangement. The salary for this full-time role is 35.9k to 44.4k per annum, dependent on skills and qualifications. Our benefits include a joint-contribution pension from 6% (12% total), enhanced maternity and family leave, life assurance, HolidayPlus, a virtual GP, an Employee Assistance Programme, and retail and leisure discounts, plus many more. We lead pioneering research and development for a net-zero energy system, are recognised for Great Places to Work and Inclusivity and Accessibility, and are a proud Gold member of the Armed Forces Covenant. We also support an inclusive and accessible application process.

last updated 36 week of 2026