Enterprise Applications Analyst

Salary: £33,000 - 63,000 per year

Requirements:

• We are looking for someone with knowledge and proficiency in the administration and deployment of a wide variety of software solutions, including Microsoft Windows and Server, and a broad range of M365 applications.
• We are looking for someone with knowledge and proficiency in the administration and maintenance of relational databases used by supported applications.
• We are looking for someone with strong interpersonal skills and the ability to interact effectively with people at all organizational levels in a team environment with a customer-service focus.
• Experience with enterprise-class software installations and upgrades, training, and technical documentation is preferred.
• Exposure to recent AI tools used in a corporate environment, such as Copilot, ChatGPT Enterprise, and Harvey, is preferred.
• Strong analytical skills, attention to detail, and quality assurance processes are required.
• We require a bachelors degree or equivalent in computer science or a related field, or appropriate work experience.

Responsibilities:

• We support the design, implementation, and maintenance of our enterprise software application platforms for attorneys and staff working in the office and remotely.
• We propose additional enhancements and new software solutions for our legal professionals and administrative departments.
• We troubleshoot software problems for firm users related to firmwide and departmentally driven technology projects.
• We install, maintain, and upgrade software for all users across the firm.
• We make recommendations to our manager regarding standards for firm software.
• We produce training materials and deliver training to regional trainers, the Global Technology Support Center, and end users on specialized applications.
• We provide additional end-user technical support as needed.
• We stay current on new technologies, review relevant periodicals and journals, and work with Practice Support staff to assess training and development needs.

Technologies:

• AI
• ChatGPT
• Copilot
• Support
• Network
• Windows

More:

We are Latham & Watkins, one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are market leaders in major financial and business centers around the world, and our investment in people, commitment to innovation, and focus on the future help our people build exceptional careers in a supportive culture. This role is part of our Technology & Information Services team and is based in our Manchester office, with potential eligibility for a flexible hybrid working schedule. We offer a generous total compensation package, bonuses in recognition of individual and firm performance, and a comprehensive benefits program that includes health insurance, group income protection and life assurance, a pension plan, wellness programs, employee discounts, and more. We also offer Global Affinity Groups and a supportive network for shared experiences and advice. We are an equal opportunity employer committed to a workplace free from discrimination.

last updated 30 week of 2026