Engineering Operations Support Specialist

Salary: £61,000 - 101,000 per year

Requirements:

• We require the ability to work independently and collaboratively as part of a team.
• We require strong technology skills, with the ability to pick up new systems quickly.
• We require process improvement experience.
• We require Microsoft Power Platform skills, including Power Automate.
• We require familiarity with data analysis and BI tools.
• We require strong communication and interpersonal skills, with the ability to work with stakeholders at different levels of the organisation.
• We prefer a high level of attention to detail.
• We prefer experience in administrative support within an engineering or similar technical environment, with an understanding of engineering processes and documentation requirements.
• We require candidates to be educated to degree level or have equivalent experience.
• We prefer excellent problem-solving and analytical skills.
• We prefer basic SQL skills.

Responsibilities:

• We play a vital role in keeping Engineering teams running efficiently.
• We support Engineering Business Operations by ensuring the accuracy of operational data, documentation, and reporting.
• We help streamline processes through automation and effective coordination.
• We work closely with leaders and stakeholders to provide operational and administrative support that enables smarter decision-making and successful delivery of key business activities.
• We maintain accurate Engineering data and improve data integrity through regular reviews and clean-up activities.
• We leverage AI to enhance reporting, accuracy, and decision-making.
• We identify opportunities to streamline processes, gather business requirements, and implement AI-driven and automated solutions that reduce manual effort and improve operational efficiency.
• We collaborate with Engineering leaders, managers, and business stakeholders to coordinate activities, gather requirements, and deliver practical solutions that support business objectives.
• We provide day-to-day support across key Engineering processes, including OKRs, performance reviews, promotions, onboarding, licensing, vendor management, purchase orders, and system updates.
• We create and maintain high-quality documentation, playbooks, user guides, and SharePoint content.
• We assist with troubleshooting operational and technical issues, support tool adoption, and ensure teams can work effectively and efficiently.
• We coordinate recognition programmes, administer the Kudos platform, and support Engineering events, town halls, and key team forums.
• We work closely across Engineering Business Management to share knowledge, promote cross-training, and reduce operational dependencies through effective knowledge transfer.
• We stay current with emerging technologies, including AI and Microsoft Power Platform, and contribute to enhanced reporting, analytics, and business insights.
• We support the planning and execution of Engineering events and provide broader administrative assistance to ensure the smooth running of Engineering Business Operations.

Technologies:

• AI
• Support
• Microsoft Power Platform
• SQL
• SharePoint

More:

We are Kingfisher, a team of over 74,000 passionate people bringing Kingfisher and our brands B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose, Better Homes. Better Lives. For Everyone., we believe a better world starts with better homes and work every day to make that a reality. This Engineering Operations Support Specialist role can be based in Southampton or Paddington, with an expectation of four days per month in the office. We offer a hybrid working model that blends home working for focus with time spent connecting and collaborating in our offices or at offsite locations, and our Engineering team averages 20% of time in person. We provide an inclusive environment, encourage new ideas and experimentation, and offer a competitive benefits package with plenty of opportunities to stretch and grow your career.

last updated 39 week of 2026