Platform Reliability Engineer

Salary: £68,000 - 108,000 per year

Requirements:

• 7 or more years of experience in platform engineering, production support, DevOps, site reliability engineering, application operations, or infrastructure operations.
• 5 or more years of experience supporting business-critical production platforms with defined availability, escalation, and service-restoration expectations.
• Direct troubleshooting experience across applications, databases, servers, networks, middleware, integrations, and cloud services.
• Experience supporting on-call, shift-based, or follow-the-sun operations for global or time-sensitive business functions.
• Experience supporting applications, infrastructure, databases, middleware, integrations, monitoring, and cloud services.
• Knowledge of ETRM, CTRM, energy or commodity trading, risk, coordination, scheduling, settlement, or comparable critical platforms.
• Strong incident management, root-cause analysis, service-level, resiliency, availability, performance, and operational-readiness capabilities.
• Working knowledge of Windows, Linux, virtual machines, networking, storage, identity, Azure or AWS, backup, recovery, and disaster recovery.
• Experience with CI/CD and tools such as PowerShell, Bash, Python, Terraform, Azure DevOps, GitHub, Jenkins, or similar.
• Ability to analyze SQL and Oracle data, logs, APIs, batch processing, middleware, and data pipelines.
• Preferred: Ability to create clear runbooks, troubleshooting guides, known-error records, and handover notes.
• Preferred: Experience supporting energy or commodities trading processes and applications.
• Preferred: Experience improving support operations through automation, reusable playbooks, and continuous improvement.
• Preferred: Experience using GitHub Copilot or similar tools responsibly for code analysis, test creation, and support automation.
• Preferred: ITIL Foundation, Microsoft Azure, GitHub, or related production support, cloud, or DevOps certification.
• Ability to analyze complex application, integration, and data-flow issues; work effectively with business users, technical teams, vendors, and regional support partners; communicate clearly; and apply structured troubleshooting and operational controls.
• Demonstrates accountability, delivers results through realistic planning, and makes timely, safe, and ethical decisions.
• Employment is conditional on satisfactory criminal-record disclosure and employment references over five years where applicable, verification of stated qualifications and professional accreditations, completion of a pre-employment medical including drug testing under our safety policies, and the legal right to work on the agreed commencement date.
• We do not provide employment-authorization sponsorship in the country where this position is located.

Responsibilities:

• Maintain stability, availability, performance, monitoring, and continuity across production and non-production environments.
• Restore service quickly, coordinate escalations, complete root-cause analysis, and address recurring issues.
• Support environment readiness, migration, testing, deployment, release validation, and transition to support for new platforms.
• Follow change controls and support access governance, SOX, cybersecurity, audit, and operational-risk requirements.
• Communicate status, impact, risks, and recovery plans to business, technology, vendor, and leadership stakeholders.
• Document fixes, improve knowledge articles, automate repeatable activities where practical, and strengthen service stability.
• Monitor and support applications, infrastructure, databases, middleware, integrations, and cloud services across hybrid environments.
• Triage application, database, server, network, middleware, integration, batch-processing, and cloud-service issues.
• Support controlled deployments, validation, environment readiness, and production release activities.
• Automate support, deployment, validation, monitoring, and documentation activities using approved DevOps and scripting tools.
• Analyze SQL and Oracle data, logs, APIs, middleware, batch processing, and data pipelines to restore service and support root-cause analysis.
• Support operational readiness, backup, recovery, resiliency, availability, performance, and disaster-recovery activities.

Technologies:

• AWS
• Azure
• Bash
• CI/CD
• Cloud
• Copilot
• DevOps
• Flow
• GitHub
• Incident Management
• Support
• ITIL
• Jenkins
• Linux
• Network
• Oracle
• PowerShell
• Python
• SQL
• Terraform
• Windows
• Security

More:

We are ConocoPhillips, one of the worlds largest independent exploration and production companies, with operations and activities in 13 countries. Our work focuses on safely finding and delivering energy, guided by our SPIRIT Values: safety, people, integrity, responsibility, innovation, and teamwork. We foster an inclusive workplace that respects individual contributions and differences, welcomes applicants from all backgrounds, and offers reasonable recruitment-process adjustments. In this full-time Platform Reliability Engineer role in London, UK, you will support business-critical commercial trading platforms and transformation solutions across hybrid and cloud environments, including trading, scheduling, risk, settlement, reporting, and end-of-day processes. The application deadline is October 1, 2026.

last updated 39 week of 2026