Workplace Technology Specialist

Salary: £25,000 - 65,000 per year

Requirements:

• Were looking for demonstrated experience providing first- and second-line IT support in a fast-paced environment.
• We value strong analytical and problem-solving skills and a customer-first approach.
• We require hands-on experience supporting Google Workspace, Office 365, and endpoint management solutions.
• Were looking for proven ability to configure, maintain, and troubleshoot macOS and Windows environments.
• Familiarity with ITIL frameworks or scripting languages such as PowerShell or Bash is beneficial but not essential.

Responsibilities:

• We provide responsive in-person and remote technical support across multiple office locations.
• We troubleshoot and resolve hardware, software, and operating system issues across macOS and Windows devices.
• We support audio/visual conferencing setups, corporate network connectivity, and cloud-based tools.
• We manage and resolve support tickets within defined SLAs while maintaining high customer satisfaction.
• We document technical workflows, operational procedures, and knowledge base articles to support users and teammates.

Technologies:

• Bash
• Cloud
• Hardware
• Support
• ITIL
• LESS
• macOS
• Network
• Office 365
• PowerShell
• Windows
• DevOps
• Spark

More:

Were Dojo, a payments company that has grown in less than four years to become the UKs largest acquirer. Our payments infrastructure is built for in-person commerce, and more than 150,000 customers across four countries use our services to process billions in transactions each year. We invest in exceptional people and give them autonomy, trust, and ownership. In this role, youll help keep our Bristol team connected and productive in a modern, cloud-first environment, working closely with our infrastructure, service desk, and network teams. We have an office-first culture, with employees working from the office four or more days per week, and offer quiet zones, collaboration spaces, and social hubs. Our values are curiosity, relentlessness, and customer obsession. Were committed to diversity, equity, and inclusion, and welcome requests for adjustments during the recruitment process.

last updated 39 week of 2026