Oracle PL/SQL Technical Support Consultant

Salary: £55,000 - 55,000 per year

Requirements:

• 3 years experience with Oracle PL/SQL, including database development and design.
• Strong logical and analytical problem-solving skills.
• A customer-focused approach, with the ability to explain complex technical issues clearly and concisely to clients.
• 1 years Microsoft .NET development experience, ideally with VB.NET or C#, including web services and XML.
• Knowledge or understanding of ERP, Accounts Receivable and/or Credit Management systems.
• Excellent documentation skills, with the ability to clearly document processes and technical information.
• The ability to communicate and collaborate effectively with both technical and business stakeholders.
• A confident, professional telephone manner and strong interpersonal skills.

Responsibilities:

• Work within our support and development environment, collaborating closely with the Operations Director.
• Respond to incoming customer emails and calls, investigating and resolving reported technical issues.
• Use our application and database expertise to diagnose problems and deliver effective solutions.
• Develop new PL/SQL procedures and packages to enhance the functionality and customer experience of our software.
• Work closely with the Product Director to translate new product requirements into clear technical specifications for the development team.
• Undertake smaller development changes and enhancements using our Microsoft .NET skills where required.
• Build strong relationships with customers and provide a high standard of technical support.
• Clearly document solutions, processes and technical requirements to support both customers and internal teams.

Technologies:

• C#
• ERP
• Support
• Oracle
• PowerBuilder
• SQL
• Web
• XML
• ASP.NET

More:

We are a UK-based developer of specialist Dispute Management and Cash Collections software with more than 24 years experience successfully implementing systems. We have delivered significant benefits to a portfolio of clients that includes many well-known blue-chip organisations. Our core software is developed using Appeon PowerBuilder and Microsoft .NET, running on Oracle and Tibero databases. This is a fully remote role based in Didcot, with occasional site visits, offering a salary of £45,000-£55,000 per annum, standard office hours, full-time employment, 23 days annual leave, death in service cover, and full training on our highly competitive Credit Management software. We are a stable, established and successful company where you can make a genuine impact and join a hardworking, dedicated small team.

last updated 37 week of 2026