IT Technician

Salary: £34,000 - 34,000 per year

Requirements:

• Previous experience of 1 year in an IT Technician or IT Support role, preferably within a warehouse or logistics environment.
• Strong troubleshooting and problem-solving skills.
• Good knowledge of Windows and Microsoft 365 environments.
• Experience supporting hardware, software and networks.
• Excellent communication skills and the ability to support non-technical users.
• Practical understanding of data systems, synchronisation and infrastructure monitoring.
• A flexible approach and willingness to work across both warehouse and office environments.
• Experience with Warehouse Management Systems (WMS) would be advantageous.
• Experience with RF/handheld scanners would be advantageous.
• Experience with barcode and label printing technology would be advantageous.
• Experience with Active Directory / Microsoft Entra ID would be advantageous.
• Experience with networking, Wi-Fi and switches would be advantageous.
• Experience with IT ticketing/helpdesk systems would be advantageous.
• Experience with CCTV or access-control systems would be advantageous.

Responsibilities:

• Administer and monitor the warehouse management system, ensuring smooth operation and data accuracy.
• Provide first and second-line IT support to warehouse and office-based users.
• Diagnose and resolve hardware, software, network and connectivity issues.
• Set up, configure and maintain PCs, laptops, monitors, printers and other IT equipment.
• Support warehouse technology including handheld scanners, barcode equipment, label printers and tablets.
• Troubleshoot Wi-Fi and network connectivity across the warehouse.
• Manage user accounts, passwords, permissions and access.
• Install and maintain software, applications and system updates.
• Assist with the onboarding and IT setup of new employees.
• Maintain accurate IT asset and equipment records.
• Liaise with external IT providers and suppliers where required.
• Carry out routine maintenance and proactively identify potential issues.
• Provide technical assistance during system outages and operational issues.
• Ensure all IT support is delivered in line with company security and data protection procedures.

Technologies:

• Active Directory
• Hardware
• Support
• Microsoft 365
• Network
• Security
• Windows
• Office 365

More:

We are a well-established and growing organisation within the warehousing and logistics sector, looking to appoint an experienced IT Technician to join our team. This is a hands-on role in a busy warehouse and office environment, where you will support technology critical to day-to-day operations. It is an excellent opportunity for someone who enjoys a varied, fast-paced role and working with both traditional IT equipment and warehouse-specific technology.

last updated 35 week of 2026