Product Manager – Hardware

Salary: £28,000 - 68,000 per year

Requirements:

• Experience supporting product development initiatives from concept through to delivery
• Strong communication and stakeholder coordination skills
• Interest in AV hardware and physical products deployed in live customer environments
• Understanding of how hardware, software, and connectivity interact
• Delivery-focused, pragmatic approach to problem-solving
• Full UK driving licence, with willingness to travel nationally and stay overnight when required
• Desirable: product, technical, or engineering-related qualification, or equivalent practical experience
• Desirable: experience using customer feedback or market insight to inform product decisions
• Desirable: interest in the bereavement sector and willingness to build deep industry knowledge through immersive customer experiences

Responsibilities:

• Build a strong understanding of customers, users, and operational teams, and what good looks like across hardware, software, and connectivity
• Support delivery of the AV hardware product roadmap, contributing to prioritised backlogs and clear specifications
• Translate customer feedback and operational needs into practical product requirements
• Work closely with Product, Engineering, Desktop Development, Test, Technology, Technical Support, Delivery, and Customer teams to coordinate delivery
• Support rollout of hardware changes through Customer Success and Marketing, ensuring readiness, communication, and effective handover
• Assist with change management activities, considering training, adoption, and documentation from the outset
• Create and maintain accurate product and technical documentation under the guidance of the Hardware Product Manager
• Remain hands-on and practical, contributing directly where needed to keep delivery moving

Technologies:

• Hardware
• Support
• Marketing
• Product Manager

More:

We are Vivedia, and our hardware underpins the customer experiences we deliver in real-world, high-reliability environments where there is no margin for failure. We are looking for a Product Manager – Hardware to support the development and evolution of our AV hardware portfolio. This is a hands-on, delivery-focused role based in Sheffield with hybrid working and national travel required. We offer a competitive salary, career growth opportunities, learning and development, parental leave, tech and equipment provided, free tea, coffee and fruit, company events and team building, additional leave, bereavement leave, casual dress, company pension, free and on-site parking, a health and wellbeing programme, referral programme, sick pay, and work from home. We are a small, collaborative, fast-moving team with values centred on being customer first, dependable, friendly, simple, smart, and commercial.

last updated 31 week of 2026