IT Manager

Salary: £50,000 - 55,000 per year

Requirements:

• We are looking for an IT Manager with experience working at a 3rd line technical level.
• We are looking for someone who has worked in a similar IT management role previously.
• We prefer candidates with 4 years of IT management experience.
• We require candidates to be authorised to work in the United Kingdom.
• We require candidates to be based within a commutable distance of our offices in Billing, Northampton.
• We require the successful candidate to complete a Basic DBS check and pre-employment checks, including a soft credit check and identity verification.
• We may ask for proof of right to work, qualifications, or relevant experience before making an offer.

Responsibilities:

• We provide hands-on support across 1st, 2nd, and 3rd line issues for software, networks, hardware, and telephony.
• We oversee incident and problem management, including coordination with third parties, to keep critical systems highly available.
• We follow and promote our GDPR and information security policies.
• We lead, develop, manage, and coach our IT team to build a high-performing department.
• We identify technology gaps, champion new solutions, and drive continuous improvement across the technology development lifecycle.
• We propose and implement technologies that support our broader strategic goals.
• We ensure the resilience, availability, and security of our IT estate in line with ISO27001 and Cyber Essentials.
• We work with our Cyber and Information Security Manager to identify risks, implement mitigations, and maintain compliance.
• We draft, update, and implement our IT policies and operational procedures.
• We partner with our Transformation team and third-party suppliers to deliver project changes and bug fixes against SLA requirements.
• We build strong relationships with key vendors to improve value, service delivery, and system availability.
• We work with stakeholders at all levels to understand and improve our current processes.

Technologies:

• Hardware
• Support
• Security
• Cloud

More:

We are Billing Finance, a privately run, family-owned vehicle financing company based on the outskirts of Northampton. We support customers with non-standard credit profiles and are entering an exciting period of transformation and growth. This is a hybrid role, requiring on-site presence 3 to 4 days per week and 1 in 3 Saturdays on a rota basis. We offer a range of benefits including a discretionary bonus scheme, electric vehicle salary sacrifice, pension salary sacrifice, private medical cover, income protection, hybrid working, an employee assistance programme, an annual £200 personal growth fund, paid volunteering days, free flu jabs, free parking, on-site parking, paid volunteer time, and sick pay. We are an equal opportunities employer and are committed to reasonable adjustments where needed.

last updated 31 week of 2026