Oracle Technical Support Lead (WMS)

Salary: £68,000 - 108,000 per year

Requirements:

• Strong hands-on experience with Oracle Warehouse Management Cloud / Oracle WMS Cloud
• Experience configuring and supporting inbound warehouse processes
• Strong understanding of end-to-end outbound fulfilment
• Experience with warehouse inventory control and optimisation
• Strong knowledge of LPN management
• Experience with inventory visibility and control
• Ability to design and configure warehouse structures and operational rules
• Strong technical troubleshooting skills across Oracle WMS environments
• Experience supporting integrations and reporting within a WMS environment
• Ability to investigate and resolve complex production incidents
• Strong communication and stakeholder management skills
• Desirable: Oracle WMS API experience, including REST and SOAP APIs
• Desirable: XML and JSON
• Desirable: Knowledge of underlying Oracle WMS core tables
• Desirable: SQL query development
• Desirable: Oracle SCM knowledge
• Desirable: Experience working across complex enterprise warehouse and supply chain environments

Responsibilities:

• Provide technical leadership and specialist support across Oracle Warehouse Management Cloud (WMS)
• Troubleshoot complex WMS incidents, identifying root causes and implementing effective resolutions
• Support reporting analysts with WMS reporting issues and troubleshoot the underlying reporting environment
• Work closely with integration teams to investigate and resolve technical integration issues
• Deliver WMS components as part of scheduled service releases
• Implement configuration changes and fixes across Oracle WMS modules
• Support inbound warehouse processes and associated WMS configurations
• Support end-to-end outbound fulfilment processes
• Provide expertise across warehouse inventory control, optimisation and inventory visibility
• Support License Plate Number (LPN) management and associated warehouse processes
• Configure warehouse structures, operational rules and fulfilment processes
• Work across APIs, integrations and reporting to maintain reliable communication between WMS and wider enterprise systems
• Take ownership of WMS incidents through investigation, resolution and closure
• Provide technical guidance to wider support, integration and business teams

Technologies:

• API
• Cloud
• Incident Management
• Support
• JSON
• Oracle
• REST
• SOAP
• SQL
• XML

More:

We are a globally recognised consultancy offering a permanent Oracle Technical Support Lead – Warehouse Management Cloud (WMS) role in Belfast or London, UK. This is a hybrid, full-time position working 40 hours per week, with a salary of up to 95,000 plus benefits. The role is a hands-on technical position within a complex enterprise Oracle WMS environment, supporting warehouse operations through technical leadership, system changes, integrations, reporting, and incident management.

last updated 36 week of 2026