Delegated Authority Bordereaux Analyst

Salary: £45,000 - 85,000 per year

Requirements:

• Experience in a similar role
• Experience of claims bordereaux would be advantageous

Responsibilities:

• Support the Bordereaux Manager and Senior Bordereaux Analyst in performing bordereaux management activities within the bordereaux processing framework, ensuring regulatory requirements and internal controls are met
• Assist with mapping and processing claims, risk and premium bordereaux, providing SME support to our service providers, Genpact
• Act as an SME for bordereaux processing, supporting Underwriters in meetings with Brokers and Coverholders to resolve processing queries
• Assist with monthly ELTO reporting and addressing audit action outcomes
• Identify the root cause of data issues to resolve queries and inform mapping and process changes
• Work with our service partner Genpact to ensure all potential breaches are appropriately raised, investigated and resolved
• Act as an escalation point for reconciliation issues between bordereaux, TRAX and source systems
• Assist the DA Data Analyst with data queries and compilation of report returns
• Ensure reporting and KPIs arising from all activities are accurate and timely
• Assist with data quality checks and support our service partner Genpact with identifying and resolving data quality issues
• Be the key subject matter expert for all bordereaux related topics, providing specialist knowledge to clients, our service partner Genpact and the business
• Timely escalate any material issues identified to appropriate forums
• Support the wider DA Team as required
• Work closely with DA business partners, Delegated Claims Managers and Underwriters to ensure complete and accurate processing of data to support performance monitoring
• Ensure personal and sensitive data is managed in compliance with regulatory and legal requirements and in accordance with our policies
• Support the Head of Delegated Authority/Head of Delegated Claims Authority with wider team performance related activities as required
• Develop and maintain effective relationships with Underwriters and other internal stakeholders
• Maintain high standards and take personal accountability
• Act as an ambassador of our company, raising our profile in the market and proactively strengthening our reputation
• Build long-lasting trusted relationships, developing client insight and ensuring fair outcomes
• Manage competing priorities, ensuring full engagement from all key stakeholders
• Abide by our Conduct Rules and Values

Technologies:

• Support

More:

We are MS Amlin, a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyds of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. We offer a competitive base salary, performance-related discretionary bonus, employee benefits, and hybrid working, typically with 3 days a week in the office. We are committed to building a workplace where all talent is welcomed, with employee resource groups supporting our Diversity, Equity, and Inclusion goals.

last updated 39 week of 2026