ServiceNow Developer

Salary: £49,000 - 66,000 per year

Requirements:

• Bachelors degree in computer science, information technology, or a related field.
• 3+ years of hands-on ServiceNow Developer experience.
• Proven track record of improving processes and effectiveness through automation.
• Strong understanding of IT service management and the ITIL framework.
• Strong interpersonal skills for coordinating with team members and stakeholders.
• Ability to work independently and manage multiple task assignments.
• At least 2 of the following certifications: Certified System Administrator, Certified Application Developer, Certified Application Specialist (Performance Analytics), Implementation Specialist (Customer Service Management), Implementation Specialist (Service Mapping), Implementation Specialist (Discovery), Implementation Specialist (IT Service Management).

Responsibilities:

• Ensure the ServiceNow platform is up to date by applying patches and performing version upgrades.
• Automate application logic using workflow, scheduled script executions, and inbound and outbound email.
• Create and manage workflows, including flow designer, to automate business processes.
• Design and maintain the Service Catalogue, including defining and configuring items, order guides, and workflows.
• Build and enhance UI components, including forms, lists, and UI pages.
• Write and maintain scripts (JavaScript, GlideScript) for various ServiceNow components such as business rules, client scripts, and UI policies.
• Integrate ServiceNow with other systems and applications, ensuring data flows seamlessly.
• Develop and customize the ServiceNow Portal and ServiceNow applications in line with the needs of the business.
• Secure applications and data against access by unauthorized users and applications, employing best practices.
• Maintain clear and comprehensive documentation of configurations, customizations, and processes.
• Provide guidance to users on the usage of ServiceNow in line with its design.
• Identify and resolve performance issues and optimize ServiceNow instances.
• Keep up-to-date with ServiceNow best practices and industry trends to ensure efficient and effective use of the platform.
• Develop and maintain ServiceNow applications that support Domain Separation.
• Develop reports and dashboards to provide data insights and monitoring capabilities.

Technologies:

• AWS
• Flow
• Support
• ITIL
• JavaScript
• Oracle
• OutSystems
• ServiceNow
• Snowflake
• UX UI Design
• Cloud
• DevOps
• Embedded

More:

We are Version 1, a trusted technology and transformation partner with 30 years in business, supporting global brands with customer success through deep expertise and strong partnerships with Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. We are an award-winning employer and a values-driven company with a thriving managed service practice and our ASPIRE framework, which is transforming how our customers consume services. We offer a comprehensive benefits package, including profit share, career progression and mentorship, flexible/remote working, pension, private healthcare, life assurance, wellbeing initiatives, 24 days holiday plus public holidays, enhanced family leave, educational assistance, and award schemes. We are committed to building a diverse, inclusive, and respectful workplace and support a positive, accessible recruitment experience with reasonable adjustments available on request.

last updated 36 week of 2026