Product Analyst

Salary: £42,000 - 82,000 per year

Requirements:

• Bachelors degree or equivalent IT delivery skillset, training, or experience.
• 1 to 3 years of experience working in an Agile environment, product team, IT delivery team, business analysis role, or related position.
• Experience in supply chain, distribution, fulfillment, warehouse management, material handling equipment, automation, robotics, or vendor-delivered technology solutions.
• Experience with Jira, Confluence, Zephyr, Visio, Microsoft Teams, Excel, Word, PowerPoint, or similar collaboration and delivery tools.
• Experience supporting technology implementations involving vendors, infrastructure, integrations, security, architecture, or operational readiness.
• Familiarity with SAFe, Scrum, Kanban, PI planning, sprint planning, backlog refinement, and Agile delivery practices.
• Experience creating or supporting user stories, acceptance criteria, test cases, process flows, requirements documentation, or similar delivery artifacts.
• Experience supporting end-to-end testing, UAT, defect management, or solution validation activities.
• Strong analytical, critical thinking, communication, and problem-solving skills.
• Ability to work in a collaborative, matrixed environment with business, engineering, vendor, and IT partners.
• Ability to learn business processes quickly and translate business needs into clear, actionable delivery artifacts.
• Ability to manage multiple priorities, follow through on commitments, and escalate risks or blockers appropriately.
• Strong attention to detail and ability to produce clear written documentation.
• Willingness to support deployments, testing events, and hypercare activities, including occasional travel to distribution or fulfillment sites as business needs require.
• SAFe certification preferred.

Responsibilities:

• Work as part of an Agile product team to translate business needs into clear, actionable requirements, process flows, user stories, acceptance criteria, test cases, and implementation support deliverables.
• Partner closely with Product Managers, Product Owners, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams.
• Help deliver reliable and sustainable technology solutions for our distribution and fulfillment network.
• Support new site deployments, automation and material handling solutions, vendor integrations, solution design, product delivery, testing, implementation, and post-go-live support.
• Document requirements, validate solutions, support testing, and help teams deliver operational improvements.
• Participate in functional testing, UAT, defect triage, hypercare, and production support transition activities.
• Support deployments, testing events, and hypercare activities as business needs require.

Technologies:

• Confluence
• Excel
• Support
• JIRA
• Kanban
• Network
• Robotics
• Security

More:

We are TJX Companies, a Fortune 100 company and the worlds leading off-price retailer. Our inclusive, collaborative global IT organization spans the U.S., Canada, Europe, India, and Australia, and we offer a challenging, team-based environment where you can learn, thrive, and make an impact. This role sits on our MHE and Automation Solution Delivery team, supporting distribution and fulfillment operations across our global supply chain from our Home Office in Marlborough, MA. We offer a competitive salary and benefits package, including an associate discount, 401(k) match, medical, dental, and vision coverage, paid time off, tuition reimbursement, and more.

last updated 33 week of 2026