ECommerce Designer

Since 2003, Luzern eCommerce has been helping leading global brands grow their online business. We partner with brands including Panasonic, Reebok, Stokke, KIKO, Next, Twining's, Canon, Bondi Sands and Philips, helping them accelerate growth and deliver exceptional customer experiences across major marketplaces including Amazon and Zalando, branded webstores and social platforms.

Backed by significant investment, Luzern is an international, technology-led eCommerce business with an ambitious growth strategy. Our AI-enabled Channel Optimizer platform, combined with our eCommerce expertise, helps brands manage and grow their presence across increasingly complex digital channels.

As we continue to grow and evolve, we are looking for talented people who enjoy working in a fast-paced, collaborative environment and want to play an active role in the next stage of Luzern's development.

We are looking for a talented and conceptual Mid Weight Designer to bolster our Content team. Reporting to the Content Operations Manager, you will be responsible for supporting them with content optimisation projects, for multiple high-profile clients, across a range of marketplaces (primarily Amazon). You will also need to be comfortable managing design projects. We are looking for someone who does more than just execute briefs; we need a strategic thinker who considers how Marketplace assets function across different cultures and markets, all while maintaining brand integrity.

You will be naturally motivated and eager to learn. You'll work alongside other designers and copywriters. You'll produce assets for e-commerce, from concept through to final artwork, as well as contributing to the growth of the Luzern's Content offering. You'll be proactive and well organised, showcasing your capabilities to problem solve design issues working independently and collaboratively, while being adept at handling tight deadlines, across multiple projects, in a fast-paced start-up environment.

You will have experience in using Adobe Creative Suite and Figma to produce digital creative assets, strong written and verbal communication skills, as well as the desire to understand brands and accurately represent them on marketplaces. An interest in E-Commerce & marketplace industry trends will be beneficial.

You will be an integral part of the team, bringing new ideas and expertise that helps evolve the Content team.

Tasks

What You'll Be Doing

• Design creative assets for Amazon and other e-commerce platforms, from concept to final artwork
• Translate client briefs into engaging, on-brand visual content
• Manage multiple concurrent projects with tight deadlines
• Collaborate with the Content Operations Manager and team to deliver high-quality, timely work
• Communicate design ideas and feedback clearly to internal stakeholders and clients
• Maintain consistency and attention to detail across all outputs
• Proactively identify issues or dependencies and raise them early
• Stay current with design trends, marketplace standards, and UX best practices
• Provide feedback and guidance to junior designers or third party partners
• Conduct or support training sessions in Adobe Creative Suite for the team
• Define overall content strategies for our clients and provide feedback on designs and copy created

Requirements

Required Skills & Experience

• Minimum 2 years' hands-on experience designing for Amazon (e.g. A+ content, Storefronts, PDP imagery)
• Strong proficiency in Figma and Adobe Creative Suite — Photoshop, Illustrator, InDesign (3+ years required)
• Experience producing content for digital or e-commerce platforms
• Fluent English, written and spoken, is essential
• Ability to work independently and take ownership of projects
• Excellent time management and prioritisation skills
• High attention to visual detail, layout, and brand alignment
• Proactive mindset and strong problem-solving abilities
• Ability to work well both in a team and independently
• Collaborative team player, yet self-sufficient in execution
• Experience in optimizing content based on performance metrics and A/B test results
• Knowledge of design principles, typography, and color theory

Advantages but not essential

• Portfolio showcasing relevant Amazon and e-commerce design work
• Amazon Content experience (1 year preferred)
• Design related qualification
• Experience designing with generative AI

Benefits

What We Offer

• Competitive Compensation: Attractive salary package with benefits.
• Work-Life Balance: Competitive annual leave and flexible working arrangements.
• Growth Opportunities: Access to learning and development programs to enhance your skills.
• Culture and Environment: A fun, inclusive, and collaborative workplace.
• Wellbeing Support: Access to an Employee Assistance Programme (EAP)
• Quarterly Social Events: Company-sponsored quarterly social events designed to bring teams together, celebrate success, and strengthen connections across the business

We are committed to equal opportunities and welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.

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